Technology & Operations

Fixing faults in a jiffy, best-in-class connectivity and a knock-out network. It's all in a day's work for Technology and Operations.

Planning & Engineering

We build the connections that really matter – literally. Because we’re in charge of the fibre and cables that connect our customers to the internet. The end-to-end success of the entire network is down to us: B2B platforms, consumer broadband, best-in-class connectivity – none of it would function without our team.

You’ll find every skill imaginable here, from finance and project management to data science and network design. Together, we plan key upgrades and deliver cutting-edge technology to make sure we’re forever exceeding customer demands and smashing the competition.

We’re the gateway to the whole network. Join us and you’ll work across every area in the business, planning and delivering the latest tech, from gigabit-capable networks to our fibre phone line.

Information Technology

Switch it off and switch it on again? Yeah, we’re a bit more than that. We do all the systems stuff, from frontend web service to backend billing. In short, we make Virgin Media happen. We’re built around a number of key areas, including digital enablement, strategy and architecture, data centre services, operations support systems/business support systems and IT delivery. We’re recently reinvented, and our newly agile, digitally aligned ways of working have catapulted us into Virgin Media’s Premier League.

With new ways of working, forward-looking tech and the latest tools and methodologies, we’re set up to drive change for years to come. So, Ctrl+Alt+Delete those thoughts of dusty keyboards. Boot up high-speed, knowledge-fuelled excellence instead.

Operations

Think of us as the Virgin Media engine room. Without us, the company’s technology services simply wouldn’t stay on. Different groups have their own areas to work on, but whatever it is, we use the latest technologies to do so.

One day you might be working on quick turn-around solutions. Next you could be driving long-term strategy. Whatever you’re doing, you’ll be encouraged to push boundaries, keep the focus on our personal and business customers, and improve every part of their journey.

Automation’s big here, too. We’re always looking at how we can design new systems or fit new tech into the things we’re doing already.

Cyber Security

We’re the Virgin Media cyber army. We’re prepared to protect and defend our networks, programmes, data and systems from any type of attack. We have a team of dedicated professionals eager to take care of all of our cyber security needs – from simple day to day issues, through to critical threats. Our mission is to protect our people and our customers, making sure that information cannot fall into the wrong hands and our internet-connected systems cannot be accessed by anyone they shouldn’t.

Whilst we spend a lot of time reacting to any threats that we might come across, we’re also super proactive in building a solid and robust line of defence, in the ever changing world of cyber networks.

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Planning & Engineering
Information Technology
Operations
Cyber Security
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