Equipment Collections Representative
From solving a customer’s problem to installing our products and services into homes and businesses, you’ll do it with passion and skill.
With our coaching, mentoring, and training, you’ll be an expert in your field, and you’ll make a difference to our customers every day. There’s never a dull moment with us here at Virgin Media. We’ll make sure you reach your potential and have lots of fun along the way.
You can find a full list of our live vacancies at the bottom of the page or by clicking the apply button. If you can’t see a role near you, keep checking back as we’ll be adding new locations.
“My dad encouraged me to get into engineering. So I did an undergrad in India and got a first-class master’s degree in Electronics and Telecommunications Engineering from Staffordshire University.
I applied for two types of engineering roles at Virgin Media. One was a Design Planner and the other was Field Engineer. As I had more experience in the Field Engineer area, that’s the job I was successful in. As a mum, it’s worked out for me because I get to be with my family and help other people.
There’s a lovely feeling of Virgin Media feeling like a home away from home. That feeling of inclusivity, belonging and team play really matters. ”
At Virgin Media, we’re working hard to make sure that everybody can bring – and be – their whole self at work.
The Field Engineer role is open to everyone – simple.
We’ll value your experiences, grow from your unique perspectives, and appreciate the potential that you have within you.
Which is why we say, we want you – every little bit of you.
So, come and join us, and find a place where you can belong.
Other than a driving licence and a customer-focused approach, you don’t need any specific skills or experience to apply. We’ll give you all of the training that you need to get you up and running, along with continued support from day one.
We know that women are currently under-represented in our team of Field Engineers, and we want to change that.
We’re running female-led live web chats specifically for women to join and feel comfortable asking any questions they might have about the recruitment process, the role and life at Virgin Media.
We’ll also be running regular sessions that everyone can be a part of.Register here
We want to reassure you that we’ve got everything covered.
Our services are more vital than ever before and as a result, we’re working day and night to keep the country connected.
We’re following government guidelines to make sure we keep our customers and staff safe.
We love to reward our people for doing a great job. Our core benefits are:
Have more time for the things you love! Thanks to our fabulous 4-day working week shift pattern, you’ll get approximately 20 extra days off each year compared to the average full-time job.
The weekly working hours are 37.5 hours per week across 4 days.
This is made up of three 10 hour shifts and one 7.5-hour shift between Monday – Saturday.
Throughout the year, you’ll have 31 Saturdays off, and you’ll never work on Sunday (unless you fancy opting for some available overtime). If you’re working on a Saturday, we won’t schedule customer visits after 6pm either.
Once you’ve made your application, we’ll review it and let you know if you’ve been successful. If you are, you’ll receive an email with a link to complete your video interview. You’ll have 7 days to complete the video interview, but don’t worry – we’ll send you a reminder if we don’t hear from you.
For more information, our recruitment team is available via our live web-chat service between 9:30-5 Monday to Friday.
We’ve got 19 vacancies