Be part of something bigger

Thanks for stopping by – we’re super-pleased we sparked your interest. After all, at Virgin Media, we’re all about connections that matter – for our colleagues as well as our customers.

Right now, we’re building a company where everyone who works here can belong, bring and be their whole self at work.

So, no matter who you are, or whatever your background, you can work with us in one of our Customer and Field roles.

Want to know more? Take a look at the roles below. You’ll see that no job is out of reach, from collecting equipment to supporting customers to sales.

Customer Care

In our contact centres, we bring meaningful connections to people, by helping them to get issues resolved via a friendly and supportive voice at the end of the phone.

As the first point of contact, our people are serving communities up and down the country, with every conversation they have.

Learn more about our roles here;

A grandparent spending time with her grandaughter
Check out our Customer Care roles here
Image of two small children playing on a tablet

Field Engineering

Our Field Engineers keep people connected through installing important products and services in homes and small businesses.

You’ll get complete training in the role, as well as on-going support – you can trust us to do the right thing by you. No two days are the same, which means you’ll always be learning and finding new challenges to get stuck in to. If it sounds like a great opportunity for you to be part of something bigger, why not find out a bit more.


Meet Robyn & Abi

We welcome applications from everyone, but we know that women are currently under-represented across our field teams and we want to change that. We’re proud to have a wonderfully diverse customer base, and it’s important that our teams reflect the communities we serve.

Check our our Field Engineering roles here

Field Sales

We do so much more than selling. We bring connections that really matter, so that no matter where our customers are – they belong.

We’re always looking for resiliant, sales-minded people to be the face of our trusted products, and help equip customers with the very latest tech that will empower them in their own homes.

A woman using her garden to exercise
Check our our Field Sales roles here

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