About the location
Solving problems like Sherlock, our 850 legends are so good at fault management and technical support that Swansea is Virgin Media’s official centre of excellence for those areas. We’re not the only ones who reckon it’s great. Swansea has won a whole heap of awards, including Welsh Contact Centre of the Year 2012. We’re gonna need a bigger display cabinet.
Where is it?
Our location in Swansea Enterprise Park means we’re rubbing shoulders with a diverse bunch of businesses, including several other contact centres. Of course, they wish they were here.