Apprenticeship Quality Manager


Location: Hook


Apprenticeship Quality Manager
Hook, RG27 9UP
Competitive Salary + bonus + excellent benefits
This is an exciting time to join Virgin Media as an Apprenticeship Quality Manager as we are increasing the number and types of apprenticeships within Virgin Media, so you design and manage all of our apprentice quality processes to support the Virgin Media employer-provider status.
In essence this role is responsible for the effective design and management of all apprenticeship quality processes, to meet requirements of ESFA, Awarding Bodies and OFSTED to support the Virgin Media employer-provider status.

Other key responsibilities include:
* Responsible for completing self assessments reports and lead on creating and managing quality improvement plans
* Review and advise on all the quality and learning activities required by Government and to ensure effective delivery of the apprenticeship through working closely with the relevant L&D academies to implement effective solutions
* Lead all standardization meetings, ensuring a high quality assurance process for all teaching, learning and assessment to support positive apprentice learner outcomes
* Produce regular reports and insight on quality performance across all apprenticeships and ensures continuous improvement
* Supports the Early Careers Lead as ‘head of centre’ by ensuring the assessment and internal quality assurance of the apprenticeships are following the centre policies and procedures at all times
* Responsible for quality assuring assessor development and practice to ensure all documentation to a high standard and on time.
* Acts as the SmartAssessor Champion/Superuser for Virgin Media and ensures assessors and apprentices fully utilise the smartassessor tool and monitor activity.
* Support the interpretation and translation of requirements of new apprenticeship standards and end point assessments (EPA) for internal delivery into relevant workplace activities to ensure quality assured.
Everyone in our People Team has a proactive approach to work, with a keen eye for detail and the ability to deliver to deadlines. If you join us as an Apprenticeship Manager we would want you to have:

* Experience of managing a similar quality role
* Excellent knowledge and experience of using the smartassessor tool
* Experience of managing quality processes to ensure high retention, success rates and consistency is maintained
* Experience and knowledge of completing Ofsted/ESFA related activities (such as self assessments and quality improvement plans)
* Good understanding of all apprenticeship funding
* Qualified Lead IQA Assessor
* Proven subject matter expert in apprenticeships with a strong delivery focus.
* Excellent written and verbal communication skills.
* Strong stakeholder management and customer oriented.
* Must be flexible with national travel
So why Virgin Media? We are delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a £3bn programme to extend our ultrafast broadband network and brilliant Virgin TV to 17 million homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.
Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products ad Virgin brands!
Come and be a part of something special. Join us!