Senior Data Analyst


Location: Hook

VM Consumer

Salary: £42-£48k per annum + 10% bonus + benefits

Senior Data Analyst

Hook - Hampshire RG27 9UP

£42K - £48K Per annum + 10% bonus + benefits

This is an exciting time to join Virgin Media as a Senior Data Analyst as you will play a major role in delivering the DIS agenda to extract maximum business value from the multiple datasets across multiple platforms in VM using various BI tools.

We are delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a £3bn programme to extend our ultrafast broadband network and brilliant Virgin TV to 17 million homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.

Role Purpose

The Consumer Insight & Analytics area is a new organisation recently formed through the merging of a number of historic data led teams. The core purpose of this team is to transform current capabilities to drive competitive advantage through deep and agile insight and cross channel communications.

As part of this group, the Data Insight Solutions team has the remit to drive the data intelligence agenda for the wider group to ensure maximum value is gained from its data assets in the business and this knowledge is then consolidated and disseminated
* Progress ‘One View’ the leading customer centric database providing a single customer view of the multiple touchpoints across all business areas
* Investigate and develop new datasets to include in the One View environment
* Collaborate across the business to develop relationships with data partners to develop a holistic customer view
* Collaborate with the information commissioners across VM and LG to ensure all data policies meet with key data protection regulations
* Identify relevant technology and tool trends to ensuring best in class capabilities and techniques are made available to drive competitive advantage
* Collaborate with technology to ensure world class deliveries and portals are available to business users
* Produce ad hoc analysis for the business where required
* Develop and consolidate all supporting documentation as part of any delivery
* Partner with the offshore team to ensure priorities are delivered in the appropriate order

Key Accountabilities

* Help transform the data intelligence environment for Virgin Media Consumer Division through development of the One View analytical product
* Help develop and implement value enhancing business outputs to drive a stepwise change in Net Adds and revenue growth
* Help develop new datasets and review new tools for inclusion in the One view environment
* Manage a diverse workload and work with a team of offshore analysts

Knowledge, Experience and Skills
* Experience of analytical insights in a large organisation.
* Expert in SQL with various examples of delivering major pieces of time bound analysis
* Excellent stakeholder management and consultative skills. Proven experience of delivering to senior audiences but equally able to adapt style when required
* Expert understanding of big data and business intelligence best practice, tools, and understanding of latest industry techniques
* Degree level or equivalent, with a preference to post graduate qualifications, within numerical subjects.
* Experience in telecoms, Banking or equivalent industry
* Experience in Netezza and Hadoop environments

Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products ad Virgin brands!

Come and be a part of something special. Join us!