Job Details

Commercial Executive, Packaging and Propositions

Hammersmith -Griffin House Hammersmith Road -C1770

Location: London




Closing Date:


Commercial Executive, Packaging

Hammersmith, London W6 8BS

We are looking for a data-driven commercial analytics professional that is looking for a challenging role in a fast-moving, progressive working environment.

Our commercial function acts as the architect of our revenue growth through customer value propositioning, base management, customer strategy, pricing and forecasting. The team works cross-functionally to lead process design which creates our portfolio of profit-maximising products and bundles leading to growth in operating cash flow, increases our NPS and optimises ROI.

The role

You’ll play an important role in the creation of Virgin Media’s packaging and propositions with a focus on delivering customer growth with commercial benefit. Working cross-functionally, you’ll help to define new propositions and bundles from initial concept through to delivery. You will be required to work at pace and react effectively in an ever changing environment.

Essential knowledge and experience

  •  Provide input from the GTM team to build a future roadmap of cable propositions, repackaging or re-pricing activities. Optimise approach to create maximum aggregate value across existing customers and prospects.
  • Develop clear customer propositions and bundles to allow trading & propositional execution teams to appropriately target prospects and existing customer base
  • Source, interpret & deliver insight on market and consumer trends to assist in the development of proposition and pricing changes. Provide recommendations on actions as a result of current market dynamics and competitor activity.
  • Provide input into the financial modelling and development of business cases to support proposed proposition and service changes, working closely with Finance and gaining input from relevant teams across VM.
  • Establish cross-functional teams to develop a clear understanding of commercial targets, evolve propositions and take responsibility for developing and delivering new propositions and packaging. Identify risks and opportunities as they arise and take action as a result.
  • Build and maintain strong working relationships across divisions to support development and delivery of packaging and new propositions
  • Provide support during proposition and bundle launch including involvement in the post implementation review to ensure a process for continuous improvement
  • Identify opportunities to gain learnings from LG Central Teams and share learnings for specific propositions with other LG OpCo’s

Required competencies and behaviours

  • Strong Excel skills
  • Confident in presenting pricing plans and proposals through visual, verbal and written means, able to convey commercial information in a format easily understood at all levels.
  • Results focused - track record of delivering projects on time, to budget and of the desired quality
  • Can influence stakeholders, both internal and external. Ability to negotiate with stakeholders to ensure the best possible outcome for the Business
  • Able to create and maintain strong relationships, being empathetic, approachable, and fair in dealings with colleagues – demonstrates a strong team mentality and able to build and maintain open and honest communication at all levels
  • Strong commercial acumen with an understanding of financial performance KPI’s i.e. NPV etc. Strong analytical skills, able to identify trends & market opportunities/challenges.
  • Ability to lead and take responsibility and ownership of matters: delegating, constructively managing conflicting priorities under pressure, and maintaining a professional and positive manner to enable teams to deliver results
  • Adept at stepping outside the status quo with bold and original ideas that create growth
  • Ability to exercise judgement to make timely and sound decisions regarding highly complex and broad scope issues as they relate to both people and the business
  • Commitment to self development

We’re a great place to work – and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension and, of course, discounts across Virgin Media products and Virgin brands!

We embody the principles of what it is like to be part of the Virgin family. We are a collaborative bunch, and like to be a place where ideas and new ways of working can be forged.

Consideration will also be given to applications made for part-time or flexible working hours.

We are proud to work with Everywoman to champion the advancement of women in business, and through our partnership with Scope to help one million disabled people get into and stay in work by the end of 2020. We strive to build a diverse and sustainable workforce where gender balance and parity are integral features of our workplace, and where disabled candidates and employees can confidently perform to their full potential through our Work with Me adjustment process. If you are thinking about applying for a job with us and have a condition or impairment that could impact your performance we’ll be happy to work with you to explore adjustment options.

Come and be a part of something special.  Join us!

Virgin Media is part of Liberty Global, the world’s biggest cable company. We are delivering the biggest investment in the UK’s digital infrastructure for over a decade. Through four multi-award-winning services - Virgin Fibre, Virgin TV, Virgin Mobile and Virgin Phone - we help people access technology to build connections that really matter.

We are dedicated to nurturing an engaged workforce that represents the diversity of our customers and communities. Read more here.

Our benefits are your reward for being brilliant. They’re pretty darn spectacular. Just like our people. We’ve put together a package to help you love what you do, at work and at play.  You will get 25 days holiday and your birthday off each year, we provide a company funded Medical Plan as well as a Pension Plan where we will match every pound you put in, up to 10%. What's more you'll also benefit from discounts across Virgin Media products and Virgin brands and many other perks on top.

You can find out about all benefits in full here.

Come and be a part of something special. Join us!