Job Details

UX Lead

Hook -Bartley Way -C1600

Location: Hook

Digital Marketing

Salary: Excellent salary and benefits!

Excellent salary and benefits!


Digital Marketing

Closing Date:


Join our Virgin Media Business team as our UX Lead and you will be responsible for conducting competitor, stakeholder and user research and translating them into sitemaps, wireframes and prototypes. You will also design the overall digital functionality/experience for new telecommunications products and iterate upon it to ensure a great user experience.

Your responsibilities will be wide ranging, but principally you will be accountable for:

• Translate concepts into wireframes and mock-ups that lead to intuitive user experiences.• Facilitate stakeholders’ product visions by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences for digital products.• Design and deliver wireframes, user stories, user journeys, and mock-ups/prototypes optimized for a wide range of devices and interfaces.• Identify design problems and devise elegant solutions.• Make strategic design and user-experience decisions related to core, and new, products, functions and features.• Take a user-centred design approach and rapidly test and iterate your designs.• Collaborate with other team members and stakeholders.• Take smart risks and champion new ideas.

What are we looking for?

• Demonstrable UX design experience. Preference will be given to candidates who have experience designing complex solutions with multi-channel journeys.• Expertise in UX wire framing and prototyping software such as Sketch, Axure, Omnigraffle, InVision or similar is a must. Basic HTML5, CSS3, and JavaScript skills are desirable.• Ability to work with clients to understand detailed requirements and design elegant user experiences that meet client needs and vision.• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.• Ability to iterate your designs and solutions efficiently and intelligently.• Be open to receiving feedback and constructive criticism.• Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.• Bachelor's degree in psychology, visual design, communications, computer science, or related field would be preferable• B2B experience preferred but not essential.

Join the Virgin Media family, and you’ll find that all kinds of progression are possible. We offer all sorts of rewards and incentives so, whatever your role, you’ll be recognised for the brilliant things you do. We’ll encourage you to bring ideas, try new things and most of all, to be yourself.

Consideration will also be given to applications made for part-time or flexible working hours.

We are proud to work with Everywoman to champion the advancement of women in business, and through our partnership with Scope to help one million disabled people get into and stay in work by the end of 2020. We strive to build a diverse and sustainable workforce where gender balance and parity are integral features of our workplace, and where disabled candidates and employees can confidently perform to their full potential through our Work with Me adjustment process. If you are thinking about applying for a job with us and have a condition or impairment that could impact your performance we’ll be happy to work with you to explore adjustment options.

Virgin Media is part of Liberty Global, the world’s biggest cable company. We are delivering the biggest investment in the UK’s digital infrastructure for over a decade. Through four multi-award-winning services - Virgin Fibre, Virgin TV, Virgin Mobile and Virgin Phone - we help people access technology so they can do more, be more and have more fun.   Join and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you.

Our benefits are your reward for being brilliant. They’re pretty darn spectacular. Just like our people. We’ve put together a package to help you love what you do, at work and at play.  You will get 25 days holiday and your birthday off each year, we provide a company funded Medical Plan as well as a Pension Plan where we will match every pound you put in, up to 10%. What's more you'll also benefit from discounts across Virgin Media products and Virgin brands and many other perks on top.

You can find out about all benefits in full here.

Come and be a part of something special. Join us!