Job Details

Commercial Manager


Location: Hook


This is an exciting time to join Virgin Media as an Commercial Manager. Reporting to the Commercial Solutions Manager, you will be responsible for supporting the profitable growth of Virgin Media Business ("VMB") in line with long range plan targets by providing high quality commercial support and governance, with particular emphasis on major / complex bids.

In order to improve Win Rates you will be responsible for:
o Understanding proposals end to end and providing cross-function challenge and support to wider bid team through creative thought leadership to drive higher win rates.
o Developing excellent customer understanding and build strong customer peer relationships

In addition, you will be accountable for the commercial aspects of our customer propositions, ensuring compliance with VMB’s commercial strategy and governance rules and processes
Your duties will be wide ranging, but ultimately you will be responsible for:
* Work with all areas of the bid team to help design solutions and responses that optimise win chance and profitability based on a clear understanding of the customer requirements, strategy and environment
* Be accountable for the pricing, profitability assessment and commercial risk identification and mitigation on all customer propositions, with particular emphasis on major / complex bids.
* Formulate commercial strategies / structures (on bids, renewals, acquisition opportunities) in line with VMB’s strategy to maximise the balance of risk/reward and drive maximum customer lifetime value creation.
* Undertake benchmarking/competitor analysis to ensure competitiveness of offering and to optimise our price and commercial positions.
* Understand key market trends, changing customer requirements, solutions based approaches and competitor activity
* Engage directly in customer discussions and negotiations throughout the lifetime of the opportunity, identifying additional /future growth or profit enhancing opportunities
* Provide commercial approval in line with delegated authority levels and/or objective analysis and recommendation where beyond delegated authority levels
* Interface with the Finance function regarding capex and investment decisions
* Understanding of contracts and contract risk, mitigating where appropriate
* Ensure governance processes and policy are strictly adhered to
* Employ and demonstrate Virgin Values and Behaviours
So what are we looking for?
* Knowledge of the telecommunications market either through direct experience or potentially through a consultancy based role.
* Proven experience in project based environment, working to defined and often challenging timescales with interdependency with other functions/workstreams
* Ability to manage a number of bids, customer opportunities at any one time and to work to strict deadlines
* Highly numerate (advanced Excel) plus proven financial modelling and analytical experience
* A proficient knowledge of financial performance metrics eg margins, NPV, IRR, payback etc and ability to explain financial assumptions, models and investment appraisal
* Advanced use of Microsoft Office Applications & Windows environments

Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, and of course discounts across Virgin Media products and Virgin brands! Come and be part of something special. Join us!

We are proud to work with Everywoman to champion the advancement of women in business, and through our partnership with Scope to help one million disabled people get into and stay in work by the end of 2020. We strive to build a diverse and sustainable workforce where gender balance and parity are integral features of our workplace, and where disabled candidates and employees can confidently perform to their full potential through our Work with Me adjustment process. If you are thinking about applying for a job with us and have a condition or impairment that could impact your performance we’ll be happy to work with you to explore adjustment options.
Consideration will also be given to applications made for part-time or flexible working hours.