FAQs

What steps have you taken to ensure a fair and inclusive recruitment process?

We believe that nobody should be left behind on our journey to build connections that really matter. So we’ve taken steps to remove bias from every stage of our recruitment process and ensure we select candidates based purely on how they are likely to perform in the role.

Application Form
We don’t accept CVs. Instead, everyone who applies completes the same application form meaning they can be assessed using fair and consistent criteria.
Situational Judgement Test
This is a best-practice tool for measuring whether you’re suitable for the role you’ve applied for. The assessment is anchored in a realistic job preview, making it less prone to bias than traditional reasoning tests.
Video Interview
When AI is used for interview screening, it can have an adverse impact on certain groups. We make sure all our interviews are screened by real people.
Assessment Centre
We provide all candidates with coaching prior to the assessment centre, so everyone knows what’s coming and has the same opportunity to prepare. We also train our assessors to recognise and address unconscious bias.

Does it matter what university I attend?

Not in the slightest. In fact, we do something called “blind shortlisting”, which means all your personal info (including what uni you attend) is hidden from the people making selection decisions.

What happens once I’ve sent my application?

You’ll receive an acknowledgement that we’ve safely received your application. We’ll then keep you regularly informed about the status of your application.

How long should I expect to wait once I’ve applied?

We expect to keep you informed at least every 2 weeks on the status of your application. We’ll only be able to let you know if you’ve been selected for assessment centre once the closing date has passed.

Will I get any feedback about my application?

Yes, we offer feedback at every stage of the process. The aim is to help you get a sense of how you’ve performed and a better understanding of what we’re looking for.

Can I apply for more than 1 scheme?

Please apply for the one scheme that interests you the most. If, having reviewed your details, we feel you might be a better fit for one of our other schemes, we will contact you and let you know so that you can decide if you want to be considered for that scheme instead.

Will you make allowances for disability?

We are happy to make whatever adjustments you need us to so that you are able you to apply. You’ll have opportunities to tell us about any adjustments we need to make at every stage of the application process. Please do give us a call on 01635 888350 if you have any queries.

What do I need to include in my application?

Your application form is completed online, there is no need to submit a CV. All the details that we need from you will be asked throughout this application form and it shouldn’t take you any longer than 45 minutes to an hour.

What are the next steps?

If your application is successful, you’ll be invited to take part in a Situational Judgement Test. Following success at this stage, you’ll be invited to a video interview. The last stage of the application process is an Assessment Centre, you will also receive a coaching call before the day to set you up for success.

What are the dates for the assessment centre?

Our assessment centres run in November and December. We aim to give you 10 days notice if you’re successful, so that you can book your travel (which we’ll reimburse), and prepare for the day!

I got a 2:2, will you consider me?

Our offers are conditional on candidates achieving a 2.1 or above (predicted 2:1 grade for Internships).

I’m an international student, can I apply?

We welcome applications from all for our Graduate and Intern Schemes from those who have the right to work in the UK. We’re unable to provide sponsorship for work permits or visas.

How many applications do you get and how many people are you taking on in 2021?

Generally we receive a large volume of applications across all of our schemes! This year we’re looking to take on around 60 people across our graduate and intern schemes.

How much will I be paid and will I get any benefits?

You can find the details of salaries linked to each scheme on the relevant scheme page and check out the Benefits section for full details of the additional benefits we offer.

What can I expect after my scheme or internship ends?

At Virgin Media graduates own their careers, but don’t worry, we provide support to help you with your career choices. The aim is for you to land in a role that is at least one grade above what you start on.

Interns who perform particularly well may be given the opportunity to fast-track onto our graduate programme.

Can I apply for an internship if I’ve already graduated or graduate next year?

You should apply for one of our graduate programmes. The Internship programme is designed to be a ‘Year in Industry’ and is open to undergraduates only.

Will I be a permanent employee?

If you join our graduate programme you’ll be a permanent employee with a permanent employment contract. If you join as an intern, we’ll give you a 12 month, fixed-term contract.

Will I be doing a real role?

Yep – it’s important we challenge you in the role, after all that’s how you’ll learn! -You’ll be expected to hit the ground running, but we’ll make sure you get the support you need to help you achieve in your role!

Can I choose which office I work from?

In each of the scheme overviews you can see the locations where you might be based, we have offices dotted throughout the UK, Ireland and in the Netherlands. We do need candidates to be flexible around this.

How are placements selected?

The process varies per scheme. However, generally speaking, placements are decided based on what we believe is best for a graduate’s career development and of course, on business need. We discuss placement opportunities with graduates, and individuals can indicate preferences and provide input into their preferred roles. Where possible, we do try and accommodate preferences but it’s essential that graduates are flexible from outset.

What training will I receive?

You will begin your scheme with either a global graduate induction or an intern induction dependent on the programme you’ve applied for.

The training and support begins from the minute you walk in the door, with our carefully planned induction programme. As well as giving you an overall understanding of our company, our culture and how we work, you’ll get to meet everyone you need to know to start forging new friendships as well as your own future network. You can find out more about Training & Development here.

How do I keep in touch once I’ve got the job?

Our talent team manage a graduate and intern Facebook page where you can drop us a message, see what current grads and interns are up too, and meet grads and interns from your year.

We’ll keep in touch with you about your first placement, starting location, company news, as well as giving you the opportunity to ask questions and start building relationships early with the existing grad and intern community.

We also run an annual summer event for all our new grads and interns, so you’ll be able to start building your network and get to know your colleagues in person before you start.

We also post on Twitter and Instagram regularly so check out the links to our social pages below and make sure to follow us!

What will my first rotation be?

2 months prior to your start date, we’ll confirm your starting location, and your first placement should be confirmed at least 1 month before you start. Your first manager will give you a call about a week before you start to talk through your role and what you’ll be doing. If you have any questions before then, all you need to do is get in touch with the future careers team.

Where am I going to be based?

Dependent on your scheme choice, you may be based at one location for the duration of the scheme or at a variety of locations. We’ll inform you of your starting location around 2 months in advance of your start date. Check out the individual scheme overview page, as we list locations that you’re likely to be based in here.

Can you help me find a place to live?

Our existing grads and interns can provide advice on how they found somewhere to live. We’re a friendly bunch and you only need to ask via our Facebook group.

I’m excited to join – how long do I wait until I start?

We can’t wait for you to join either! Our interns will start on Monday 12th July 2021, and our graduates will start on Monday 13th September 2021!

When do I get paid? And when do I get my fabulous welcome aboard bonus?

You will receive your first salary payment on the 26th of the month you start. Your welcome aboard bonus will be paid on this date too (for interns this will be in month 2).

When can I start to take advantage of all the amazing benefits on offer?

We have a wide range of benefits, and some are available throughout the year. There are some specific benefits which you need to sign up to within the first month of joining, if you want them. For a list of our benefits check out the benefits section here.

Will I get a laptop and mobile phone?

The equipment you get depends on your scheme and the type of work you are doing. You’re likely to get both, but we’ll provide this information just before you start.