What steps have you taken to ensure a fair and inclusive recruitment process?
We believe that nobody should be left behind on our journey to build connections that really matter. So we’ve taken steps to remove bias from every stage of our recruitment process and ensure we select candidates based purely on how they are likely to perform in the role.
We don’t accept CVs. Instead, everyone who applies completes the same application form meaning they can be assessed using fair and consistent criteria.
Situational Judgement Test
This is a best-practice tool for measuring whether you’re suitable for the role you’ve applied for. The assessment is anchored in a realistic job preview, making it less prone to bias than traditional reasoning tests.
When AI is used for interview screening, it can have an adverse impact on certain groups. We make sure all our interviews are screened by real people.
We provide all candidates with coaching prior to the assessment centre, so everyone knows what’s coming and has the same opportunity to prepare. We also train our assessors to recognise and address unconscious bias.
Does it matter what university I attend?
Not in the slightest. In fact, we do something called “blind shortlisting”, which means all your personal info (including what uni you attend) is hidden from the people making selection decisions.
What happens once I’ve sent my application?
You’ll receive an acknowledgement that we’ve safely received your application. We’ll then keep you regularly informed about the status of your application.
How long should I expect to wait once I’ve applied?
We expect to keep you informed at least every 2 weeks on the status of your application. We’ll only be able to let you know if you’ve been selected for assessment centre once the closing date has passed.
Will I get any feedback about my application?
Yes, we offer feedback at every stage of the process. The aim is to help you get a sense of how you’ve performed and a better understanding of what we’re looking for.
Can I apply for more than 1 scheme?
Please apply for the one scheme that interests you the most. If, having reviewed your details, we feel you might be a better fit for one of our other schemes, we will contact you and let you know so that you can decide if you want to be considered for that scheme instead.
Will you make allowances for disability?
We are happy to make whatever adjustments you need us to so that you are able you to apply. You’ll have opportunities to tell us about any adjustments we need to make at every stage of the application process. Please do give us a call on 01635 888350 if you have any queries.
What do I need to include in my application?
Your application form is completed online, there is no need to submit a CV. All the details that we need from you will be asked throughout this application form and it shouldn’t take you any longer than 45 minutes to an hour.
What are the next steps?
If your application is successful, you’ll be invited to take part in a Situational Judgement Test. Following success at this stage, you’ll be invited to a video interview. The last stage of the application process is an Assessment Centre, you will also receive a coaching call before the day to set you up for success.
What are the dates for the assessment centre?
Our assessment centres run in November and December. We aim to give you 10 days notice if you’re successful, so that you can book your travel (which we’ll reimburse), and prepare for the day!