FAQs

An apprenticeship is a real job, with a contract and holiday leave, where you learn, gain experience and get paid. We offer a wide range of apprenticeships to help you gain the right skills, knowledge and experience needed to work in our industry.

You can become an apprentice if you’re aged 16 and over and not already in full-time education – and there’s no upper age limit.

You’ll learn on the job and also have classroom-based learning (and/or virtually or physically)

Our apprenticeships range from 1 year to 3 years, dependent on the apprenticeship type and level.

We have loads of great apprenticeship opportunities that cover a range of roles across our business, so whether you want to work on a more engineering, construction, digital, business, or front line based role, there’s a scheme for you.

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Apprentices spend 6 hours a week studying towards a nationally recognised qualification as part of a structured learning programme. These qualifications can include:

• Functional skills – GCSE level qualifications in English, Maths and IT
• National Vocational Qualifications (NVQs) – from level 2 (similar to five GCSEs) up to level 5 (comparable to a postgraduate degree)
• Technical qualifications – including BTEC, City and Guild Progression Award etc
• Academic qualifications – including a Higher National Certificate (HNC), Higher National Diploma (HND) foundation degree or the equivalent of a full Bachelor’s degree

There are four different levels of apprenticeship:

• Intermediate apprenticeships (Level 2) – usually equivalent to five good GCSE passes
• Advanced apprenticeships (Level 3)– equivalent to two A-level passes
• Higher apprenticeships (Level 4 or 5) – equivalent to the first stages of higher education (e.g. foundation degree)
• Degree apprenticeships (Level 6 or 7) – comparable to a Bachelor’s or Masters degree

For all apprenticeships, you need to be at least 16 years old, and not in full-time education. There is no upper age limit.

We have different entry-level requirements based on minimum Government requirements, and the type and level of apprenticeship. For example, some of our schemes require no qualifications, and some may require you to have 5 GCSE’s 9-4 including Maths and English. Please look at our opportunities to see which apprenticeship works best for you.

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Starting salaries depend on the type of role and level of the apprenticeship and where the role is based (some roles have a London weighting). All starting salaries are higher than the National Living range and typically start in the range from £20,000 up to £33, 000.

We’re also very transparent with our salaries as we know it’s important you know your salary expectations throughout the start of your career with us. We also offer performance pay opportunities and many apprentices will see a starting salary increase of between £3,000 and £6,000 within the first year. You’ll also a further increase in salary once you’ve completed your apprenticeship.

Apprenticeships Salary & Benefits

We offer our people an attractive range of benefits from unbeatable discounts and season ticket loans to and having your birthday off every year!

Apprenticeships Salary & Benefits

Your working hours will generally be decided by your employer but you’ll typically work between 30-40 hours-a-week (usually around 35-37.5hrs/week) but no more.

The length of your apprenticeship depends on several factors including apprenticeship level and type, and our range is typically

• Level 2 – 12-15 months
• Level 3 – 15-18 months
• Level 4 & 5 – 18-24 months
• Level 6 & 7 – 36 months

You must be 16 or over, and there is no upper limit.

At Virgin Media, all our apprentices are offered a permanent contract, right from the start. We’re investing in you for our future.

We recruit apprentices throughout the year, but typically we recruit many Apprentices to start in July-September each year.  The best way to stay informed about opportunities is to Register Your Interest, and then all you need do is wait for us to let you know, via email, we have opportunities you might be interested in!

No! we’re interested in your potential rather than any previous experience. We want to ensure we level up the opportunity for everyone to thrive in our recruitment process. Instead of a CV, we have a few application questions that have drop-down answers for you to select from.

Yes! We want you to bring your best self to us, and therefore we will help you in the process. We ensure you understand the role, programme, as well as giving you coaching to get you ready for our assessment centre. (Assessment centre is made up of assessment based exercises, such as case studies and interviews)

Some of our apprentice schemes, are designed to give you 2-3 placements during the duration of the apprenticeship.

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You will receive tons of support during your apprenticeship. our support roles include:

• Line Manager, who provides all your day to day support and guidance in the role
• Apprenticeship Development Coach, who helps you keep on track with your academic learning as part of the apprenticeship
• The future careers team, who ensure you’ll get the best overall experience in your apprenticeship programme
• The Future Careers Community – community led by graduates, interns and apprentices for graduates, interns and apprentices. They provide access and opportunities to socials, development courses, podcasts, business speakers, projects to name a few.