Test Analyst Apprentice

Want to be at the front of technology advances? Join us on our Test Analyst Apprenticeship Scheme and you will study, learn and work towards a professional qualification while earning!

Test Analysts could work from one of two teams. Our Core Test team are the ones that make sure the calls you make on your mobile can connect with the people you’re trying to reach, and the Messaging & Services team that are responsible for all the additional services we offer, such as SMS, voicemail and location services. As an apprentice, you’ll be based in either of these teams, working at the forefront of exciting advances in the telecommunications technology world. 


Build skills for the future 

As a Test Analyst Apprentice, you will be working alongside Project Managers, Design Engineers and other Test Engineers across each project. You’ll work with monitoring tools to ensure our network runs efficiently, working with industry protocols that will help you throughout the rest of your career. Responsibilities you could take on include: 

  • Recording and tracking all faults raised in the test phase through to resolution 
  • Replicating and resolving faults, making changes within our network to ensure those faults don’t arise again 
  • Tracing where faults have originated from and performing tests against your resolution to ensure it’s efficient  
  • Testing new handset features that have been produced by suppliers to ensure these are running smoothly before releasing to the public 


What we look for 

An enthusiastic teammate with a real drive to succeed. You should be self-motivated with an interest in developing your technical skills. You’ll solve problems day in and day out, so you’ll need to be comfortable with trialling different solutions until the problem is resolved. Other qualities we’d like to see include: 

  • Great attention to detail 
  • Basic data analysis skills 
  • Ability to stay organised 

We’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. 


What’s in it for you 

Enjoy a starting salary of £23,000 with opportunities throughout the apprenticeship to increase this. You’ll study towards a level 3 Information Communication Technician apprenticeship that will stick with you throughout your career. All of our apprenticeships are offered a permanent role upon completion of the scheme too. Plus, you can enjoy our amazing benefits, including:  

  • 25 days holiday 
  • Your birthday off every year 
  • Employee discounts on mobile, broadband and TV services 

…and loads more! 


What is involved with studying for an apprenticeship?   

Your apprenticeship is made up of learning on the job, but also gaining the academic skills to put into practice in your day-to-day job. As a result, you’ll complete the apprenticeship as part of a structured learning programme alongside working in the role. The learning programme is made up of a suite of modules and milestones and you’ll be required to evidence your work against these modules via tasks and assignments. For some apprenticeships, you may also undertake additional technical qualifications, which include studying for, and taking an exam. Once you have completed your modules and milestones, you’ll then move to your End Point Assessment (EPA) which is typically made up of an interview and a project. Once you pass this stage, you will receive your apprenticeship qualification with us.  


Apprenticeship: Level 3 Information Communication Technician
Duration: 18 months
Start Date: September 2023
Requirements: At least level 1 qualification in Maths and English
Salary: Starting salary of £23,000, with an increase to £26,000 after 12 months. Final salaries can be from £30,000 + amazing benefits

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