Want to start building a planning career with one of the UK’s most free-thinking and fun-loving companies? Or would you rather continue studying, learning and working towards professional qualifications? Join us on our 18-month Planning Apprenticeship Scheme and you can do both!

Keep our business ahead of the rest 

At Virgin Media, our Planners are responsible for ensuring our network is ahead of the game and enable us to continue expanding our reach – they liaise with internal and external customers, as well as our valued business customers, to make sure their needs are met. 


Build skills for the future  

Our Planning Apprenticeship is a fantastic opportunity for you to kickstart your career. As well as discussing our customers’ needs – by visiting their premises and arranging surveys to ensure they get what they want, when they need it – you’ll also be working closely with our internal teams, providing information that will help us do business better. With the heartfelt guidance of your mentor and other colleagues, you’ll learn how to:  

  • Produce detailed, accurate and efficient plans to get our leading services out to customers  
  • Put together all the required drawings and information that our contract partners need to get the job done  
  • Ensure design documents are planned to specification  
  • Balance multiple customer orders  
  • Come up with new ways of making our customers’ lives easier  


What we look for  

We’re looking for people who are passionate about building a career in telecommunications and who can work effectively as part of a larger team. You’ll be responsible for handling your own diary to complete all your tasks. Managing customers is a big part of the role, so good interpersonal and great communication skills are a must. The nature of this role is mainly desk-based but also, on occasion, you will be required to travel to other customer sites within your region to complete surveys. Virgin Media offer great opportunities for flexible working so you will have the ability to work from home in addition to working from our offices.  

We’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.  


What is involved with studying for an apprenticeship? 

Your apprenticeship is made up of learning on the job, but also gaining the academic skills to put into practice in your day-to-day job.  As a result, you’ll complete the apprenticeship as part of a structured learning programme alongside working in the role. The learning programme is made up of a suite of modules and milestones and you’ll be required to evidence your work against these modules via tasks and assignments. For some apprenticeships, you may also undertake additional technical qualifications, which include studying for, and taking an exam. Once you have completed your modules and milestones, you’ll then move to your End Point Assessment (EPA) which is typically made up of an interview and a project. Once you pass this stage, you will receive your apprenticeship qualification with us. 


What’s in it for you  

Over the course of the scheme, you will develop a detailed understanding of our innovative technology, including all the elements of our network infrastructure (fibre, HFC, copper etc.). You will also gain experience of various project management techniques including planning, resource allocation, prioritisation and evaluation. During the programme, you’ll work towards a Project Management Level 4 Apprenticeship, which is secured with a final assessment, as well as the association of project management qualification (APM PMQ). 

Plus, you’ll enjoy a great salary with amazing benefits from the start, such as:  

  • Discounts on products, services and experiences  
  • Company pension scheme  
  • 25 days holiday each year  

…and loads more! 


Apprenticeship: Level 4 Project Management
Duration: 18 months
Locations:  Croydon & Lewisham
Start dates: November 2022
Requirements: 5 GCSEs Level 9-4 including Maths and English, or a Level 2 Apprenticeship or equivalent. Full UK driving licence with no more than 8 points (3 points if you’ve had your licence for two years or less).
Salary: Starting salary of £20,000, with an increase to £23,000 after 12-months. Final salaries can be in the region of £26,000-£28,000 + amazing benefits 

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