The Diary of a People Intern

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Meet Keeleigh (Hi Keeleigh!) our 2017 People Intern, she’ll be giving us the inside scoop on what it’s like to be an Intern here at Virgin Media…

The First Few Months...

I can’t believe I’m already in my 3rd month as a People Intern! Countless people told me before I started that my placement year would fly by and it’s not until now that I realise how right they were. It’s weird to think back now to the anticipation of what working life would be like; I am honestly surprised at how well I’ve adapted to the early mornings, although I think that might be down to my early bedtime and not the fact that I’ve miraculously become a morning person… who knows.

My induction seems like a lifetime ago now! It’s crazy to think that all of us Interns were stood outside in the sunshine (believe it or not, it was hot that day!) preparing for our Class of 2017 photo, and now the office is prepping for Halloween as I write this. That first day at Virgin Media seems like a blur, I remember turning up feeling very excited and a little bit out of my depth. I remember thinking the Hook office was so big, I couldn’t quite believe that I was going to be working for such a big organisation. I really wasn’t sure what to expect, or what life as a People Intern would entail, but I know that I was extremely excited and lucky to be where I was! At one point during the Induction, in between the mist of guest speakers and VM training, it dawned on me what an amazing opportunity working for Virgin Media was going to be.

people intern

I honestly can’t believe how much I’ve learnt in such a short space of time. I remember in my first week I was shadowing and working with the previous Intern, wondering how I’d ever get to grips with things the way that she had, but honestly, it’s amazing how quickly you seem to pick things up! I’ve found that throwing yourself into the deep end is the best way to learn, I’ve tried to get involved in as much as I can and I plan on challenging myself even more throughout the rest of this placement. You’re trusted with projects, and given responsibility from very early on and I’ve found that this has benefitted more than I imagined. Not only does it boost your confidence, but it also allows you to put your own spin on things and create your own pool of work.

Something that’s really exciting about my job is that I get to see the end to end recruitment process for the next round of Graduates and Interns. I remember when we were first in discussions around this thinking how quickly it all turns around… I’d barely been here and we were already talking about my replacement, crazy stuff! It’s actually quite strange because I’m seeing all the stages that I went through, but from the other side.

It’s something that you’re likely hear from most of the people at Virgin Media (which makes it a little cliché now), but I can honestly say that one of the best things about working here is the people. Everyone is super nice, and always willing to take time out to teach you things or talk you through something. This is something else that you’ll hear it from everyone, but honestly ask questions! The only way to learn the ropes and properly settle in is to ask questions. Honestly no question is a silly one (or it could be, but you’ll never feel silly asking it). Trust me, there’s no point sitting and stressing about things, everyone is always happy to help!

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One of the other great things about Virgin Media is that they allow you to travel around the offices and encourage you to see different parts of the business. I was only a couple of weeks into my internship and I had the opportunity to go to our Hammersmith office. Since then I’ve been about 3 times and I can honestly say that I really enjoy the change up, it’s got a different vibe to Hook, especially on the Liberty Global floors!

Just last week I was lucky enough to go on my ‘Engineer Ride Out’ with a field technician. If I’m honest I was a little bit apprehensive about this as I really didn’t know what to expect. There was definitely no need to feel like this, and although I don’t fancy my chances as an Engineer, it was great to see what they get up to in the field! I guess it’s easy to forget that there are other employees outside of the office, so it was really great to spend a day with someone who I might not have crossed paths with otherwise. I was paired with Dave and he showed me the ropes, I was surprised at how much I learnt, and I owe him for making my experience an enjoyable one. Thanks Dave!


All in all, I’ve already learnt so much at Virgin Media and I can honestly say I’m super excited to see what the next few months entail!

Speak soon, Keeleigh 🙂