Operations Management

Scheme Overview

At Virgin Media, we place a lot of faith in our frontline leaders. They’re the ones who make sure our critical, customer-based services swim more smoothly than a well-oiled otter – while portraying who we are to the millions of people we connect.

We’re searching for our next generation of leaders to help us stay ahead of the telecommunications game. As part of our Operations Management graduate scheme, our first-class training will spark your leadership career and help you blaze a trail through our business – without snuffing out any of the fun!

Let’s talk about what you’ll be doing…

Virgin Media is hell bent on delivering transformational products and services that will help improve the digital lives of our customers.

Our two-year graduate scheme is based in Limerick, Ireland – where we provide a wide range of business areas covering TV, broadband, mobile and fixed voice communications. These include the country’s fastest network speeds, and our very own TV channels!

During the scheme, you’ll spend time rotating across three essential areas of frontline business management: Customer Experience and Operations, Fraud and Revenue Assurance, and our Customer Contact Centre.

You’ll be given responsibility across these functions to develop your people management skills, solve our customer problems and contribute towards our ever-increasing success in the industry.

How are you going to get there?

The Operations Management scheme is both diverse and challenging, so you should be a resilient all-rounder with outstanding communication skills, commercial acumen and the confidence to challenge the status quo.

We operate in an energetically-paced digital marketplace where projects can change direction with the click of a mouse. You’ll need to be able to move with the times and make quick-witted decisions, even if you don’t have all the information at hand.

That, and a 2.1 or above degree that’s ideally related to business, management or operations – although we’re interested in individual talent above specific qualifications.

So, what can we do for you?

As an introduction to frontline management that could eventually pave the way to a senior leadership career at one of the world’s most free-thinking and fun-loving companies, our scheme offers an awesome opportunity to kick start your future.

From day one, you’ll benefit from our carefully structured rotations, receive training and mentoring from some of the most respected figures in the industry, and meet the people you’ll need to begin building your own networks.

You’ll gain a valuable insight into our complete end-to-end customer experience and how to manage people effectively and efficiently – as well as an all-inclusive understanding of our business practices.

Duration: 2 years

Salary: €28K + €1K welcome bonus + amazing benefits

Locations: Limerick


We are now closed for applications for our 2019 Operations Management Graduate Scheme. Details for our 2020 graduate scheme will be posted shortly.


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