Customer

At Virgin Media, we care about our customers and what really matters to them – beyond the UK’s fastest widely available home broadband, of course. It’s why we invest so much in finding people who can help us remove more limits and build connections for people, communities and businesses.

In our Consumer division, we’re spinning a fair few plates. Not only do we look after millions of customers, but we have an irresistible brand to make famous, unbeatable products and services to market, and the competition nipping at our heels. So, there’s a lot to get done.

Our Customer Graduate Scheme needs brilliant minds to serve up bright ideas. In return, you’ll get to develop critical skills and sharpen your business nous in exciting placements across our commercial, marketing, product and digital teams. Oh, and have plenty of fun on the way.

So, if you fancy being right at the cutting edge of the UK’s digital entertainment industry, with one of the most free-thinking and fun-loving brands, read on.

What’s it all about?

Our two-year scheme comes in 6-month placements across our commercial, marketing, product and digital teams. You’ll get hands on at the frontline in retail and customer service, help to craft propositions, develop online journeys, launch new products including 5G and 1Gbps broadband, build key strategies, and help to create award-winning marketing campaigns.

In turn, you’ll build your commercial awareness, develop communication skills, get your head into what makes people tick in essential industry and consumer trends, and play a crucial role in ongoing projects and major launches.

“No day was the same on the graduate scheme! I got to work on a huge variety of projects, which all helped to get a job out of the scheme.”

Ella, graduate in Marketing

How are you going to get there?

We’re a hard-working, hard-playing bunch, and we’ll expect the same enthusiasm from you!

You’ll also need a savvy head for business, and a real interest in commercial revenues, marketing and data, backed with the confidence needed to showcase your skills and creative ideas to our senior leaders. Importantly, you’ll also need a 2.1 or above degree in any discipline – because we’re looking for individuals, not specific qualifications.

What’s in it for you?

Our graduate scheme is designed to give you a solid overview of our side of the business, which means seeing projects through from inception through to execution, and exposure to many different people and roles.

We’ll give you support and mentoring from some of the most valued people in the industry, to make sure you understand what makes us Virgin Media – and what it takes to keep nailing our targets, achieving our growth objectives, and making sure our customers’ needs are met.

When you’re done and dusted, you’ll be all set to take on a managerial role right here with us. Think of it as fast-tracking your career in a friendly, sociable workplace.

Duration: 2 years 

Location: Hammersmith

Salary: £30K + £2K welcome bonus + amazing benefits

 

You can now apply to our 2020 Customer Graduate Scheme. Make sure you complete your application before the deadline of Monday 4th November.

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