You ask ‘em. We answer. Here’s the low-down from the top. 

What happens once I’ve sent my application?

You'll receive an acknowledgement that we've safely received your application.  We'll then keep you regularly informed about the status of your application.

How long should I expect to wait once I've applied?

We expect to keep you informed at least every 2 weeks on your status.  We'll only be able to let you know if you've been selected for assessment centre once the closing date has passed

Will I get any feedback?

Everyone who attends an assessment centre receives detailed feedback.  Due to the number of applications we receive, we cannot provide comprehensive feedback to individuals earlier in the process (e.g. to those unsuccessful at CV submission or video interview stage) but we do provide brief feedback on areas where you may not have scored as highly as others.

Can I apply for more than 1 scheme?

Please apply for the scheme that interests you the most.  If, having reviewed your details, we feel you might be a better fit for one of our other schemes, we will contact you and let you know so that you can decide if you want to be considered for that scheme instead.

Will you make allowances for disability?

We are happy to make whatever adjustments you need us to so that you are able you to apply.  You'll have opportunities to tell us about any adjustments we need to make at every stage of the application process

What do I need to include in my application?

Your initial application will ask you for some basic demographic details, a bit about your course of study and university and will ask you to upload a current CV.  You will also then be asked to answer about 5 questions so that we can learn a bit more about you.  That's it! Simple!

How long should I wait to hear back?

We expect to keep you informed at least every 2 weeks on your status.  We'll only be able to let you know if you've been selected for assessment centre once the closing date has passed

What are the next steps?

If your application is successful, you'll be invited to take part in a video interview. There are then 2 further recruitment steps which include a telephone interview and assessment centre.

What are the dates for the assessment centre?

Our assessment centres run from December - March and we'll aim to give you 10 days notice if you're successful so that you can book your travel (which we'll reimburse).

I got a 2:2, will you consider me?

Our offers are conditional on candidates achieving a 2.1 or above (predicted 2:1 grade for Internships)

I’m an international student, can I apply?

We welcome applications from all for our Graduate and Intern Schemes from those who have the right to work in the UK.  We’re unable to provide sponsorship for work permits or visas.

How many applications do you get and how many people are you taking on in 2017?

We expect between 750-1200 applications for each of our Graduate Schemes; we review each one carefully and this year will make offers to 45 new graduates and 15 new interns.

What can I expect after my scheme or internship ends?

At VM, graduates own their careers, but don’t worry, we’ll provide support to help with you with yout career choices.  We aim for you to land in a role that is at least one grade above what you start  on – this is down to how you perform.  

Interns who perform particularly well may be given the opportunity for fast tracking onto our graduate programme.

Can I apply for an internship if I’ve already graduated or graduate next year?

You should apply for one of our graduate programmes.  The Internship programme is designed to be a ‘Year in Industry’ and is only open to undergraduates only.

Will I be a permanent employee?

If you join our graduate programme you’ll be a permanent employee with a permanent employment contract.  If you join as an intern, we’ll give you a 12 month, fixed-term contract.

Will I be doing a real role?

Yep – it’s important we challenge you in the role, after all that’s how you’ll learn! – You’ll be expected to hit the ground running, but we’ll make sure you  get the support to help you achieve highly in your role!

Can I choose which office I work from?

For some schemes we may ask for a preference of location and we may take this into account when making an offer or deciding on a placement.  However we can’t guarantee preferences, so you’ll need to be flexibile.  During your scheme it is likely that you’ll spend time at our head office in Hook as well as being based in a variety of other Virgin Media offices dotted around the counrty.

How are placements selected?

Placements are decided based on what we believe is best for a graduate’s career development and of course, on business need.  We discuss placement opportunities with graduates and individuals can indicate preferences and provide input into their preferred roles.  Where possible, we do try and accommodate preferences but graduates must be flexible as possible.

What training will I receive?

Graduates benefit from a comprehensive core development programme that starts with a detailed induction programme and followed by regular learning and development that focuses on the key behaviours and soft skills required to be a success at Virgin Media For example: presentation skills, relationship building and stakeholder management and  delivering feedback.  Graduates will gain huge amounts of knowledge through on the job learning as well as through the extensive mentoring and support they’ll receive whilst on the programme.

How do I keep in touch once I've got the job?

Our talent team manage a Graduate and Intern Facebook page where you can drop us a message, see what current Grads and Interns are up too and meet Grads and Interns from your year.

We'll keep in touch with you about your first placement, location, news in the company, as well as the opportunity to ask questions and start building relationships early with the existing grad and intern community.

We also run an annual summer event for all our new grads and interns, so you'll have the opportunity to start building your network and get to know your colleagues in person  before you start.

We also post on twitter so check us out at #VMGradsandInterns for the latest goings on! 

What will my first rotation be?

At least 2 months prior to your start date, we'll confirm your location and placement. Your first manager will give you a call about a week before you start to talk through the overview of your role and what you’ll be doing. If you have any questions before then, all you need to do is get in touch with the talent team.  

Where am I going to be based?

Dependent on your scheme choice, you may be based at one location for the duration of the scheme or at a variety of locations. We'll inform you at least 2 months in advance of your start date where your first location will be. Check out your scheme overview for any specific locations on offer. 

Can you help me find a place to live?

Our existing grads and interns can provide advice on how they found somewhere to live. We're a friendly bunch and you only need to ask via our Facebook group. 

I'm excited to join - how long do I wait until I start?

We can't wait for you to join either! All our Interns start in July 2017, and all our Grads start in September 2017!

When do I get paid? And when do I get my fabulous welcome aboard bonus?

You will receive your first salary payment on the 26th of the month you start. Your welcome aboard bonus will be paid on this date too (for interns this will be in month 2).

When can I start to take advantage of all the amazing benefits on offer?

We have a wide range of benefits, and some are available throughout the year. There are some specific benefits which you need to sign up to within the first month of joining if you want them. For a list of our benefits check out the benefits section here.

Will I get a laptop and mobile phone?

The equipment you get depends on your scheme and the type of work you are doing. You’re likely to get both, but we’ll provide this information just before you start.