You ask ‘em. We answer. Here’s the low-down from the top. 

What happens once I’ve sent my application?

You'll receive an acknowledgement that we've safely received your application. We'll then keep you regularly informed about the status of your application.

How long should I expect to wait once I've applied?

We expect to keep you informed at least every 2 weeks on the status of your application. We'll only be able to let you know if you've been selected for assessment centre once the closing date has passed.

Will I get any feedback?

We provide high-level feedback at the early stages of the process, alongside some hints and tips, provided by our dedicated early careers recruiters. If you’re invited to take part in our workstyles assessment you’ll receive a bespoke feedback report, and comprehensive feedback is provided to all candidates who attend assessment centres. 

Can I apply for more than 1 scheme?

Please apply for the one scheme that interests you the most.  If, having reviewed your details, we feel you might be a better fit for one of our other schemes, we will contact you and let you know so that you can decide if you want to be considered for that scheme instead.

Will you make allowances for disability?

We are happy to make whatever adjustments you need us to so that you are able you to apply. You'll have opportunities to tell us about any adjustments we need to make at every stage of the application process

What do I need to include in my application?

In your initial online application you're asked to provide some basic demographic details. We also ask you to upload your CV, and answer 3-5 questions so that we can learn a bit more about you (your answer to each question should be no more than 250 words). We estimate that your initial application should take no more than 45 minutes to 1 hour to complete.

How long should I wait to hear back?

We expect to keep you informed at least every 2 weeks on the status of your application. Please be aware - we'll only be able to let you know if you've been selected for assessment centre once the application deadline has passed.

What are the next steps?

If your application is successful, you'll be invited to take part in an online work styles test. Following success at this stage, you'll be invited to a video interview. The fourth stage of the process is a telephone interview followed by an assessment centre.

What are the dates for the assessment centre?

Our assessment centres run from December - March. We aim to give you 10 days notice if you're successful, so that you can book your travel (which we'll reimburse), and prepare for the day!

I got a 2:2, will you consider me?

Our offers are conditional on candidates achieving a 2.1 or above (predicted 2:1 grade for Internships).

I’m an international student, can I apply?

We welcome applications from all for our Graduate and Intern Schemes from those who have the right to work in the UK.  We’re unable to provide sponsorship for work permits or visas.

How many applications do you get and how many people are you taking on in 2017?

Last year we received almost 10,000 applications across all of our schemes! This year we're looking to take on around 75 people across our graduate and intern schemes.

How much will I be paid and will I get any benefits?

Check out the Benefits section for full details.

What can I expect after my scheme or internship ends?

At Virgin Media, graduates own their careers, but don’t worry, we provide support to help you with your career choices. The aim is for you to land in a role that is at least one grade above what you start on.

Interns who perform particularly well may be given the opportunity to fast-track onto our graduate programme.

Can I apply for an internship if I’ve already graduated or graduate next year?

You should apply for one of our graduate programmes.  The Internship programme is designed to be a ‘Year in Industry’ and is open to undergraduates only.

Will I be a permanent employee?

If you join our graduate programme you’ll be a permanent employee with a permanent employment contract.  If you join as an intern, we’ll give you a 12 month, fixed-term contract.

Will I be doing a real role?

Yep – it’s important we challenge you in the role, after all that’s how you’ll learn! – You’ll be expected to hit the ground running, but we’ll make sure you  get the support you need to help you achieve in your role!

Can I choose which office I work from?

For some schemes we may ask for a preference of location and we may take this into account when making an offer or deciding on a placement.  However we can’t guarantee preferences, so you’ll need to be flexibile.  During your scheme it is likely that you’ll spend time at our head office in Hook as well as being based in a variety of other Virgin Media offices dotted around the country.

How are placements selected?

The process varies per scheme. However, generally speaking, placements are decided based on what we believe is best for a graduate’s career development and of course, on business need. We discuss placement opportunities with graduates, and individuals can indicate preferences and provide input into their preferred roles. Where possible, we do try and accommodate preferences but it's essential that graduates are flexible from outset. 

What training will I receive?

Graduates benefit from a comprehensive core development programme that starts with a detailed induction, followed by regular learning and development support, focusing on the key behaviours and soft skills required to be a success at Virgin Media. For example, you'll receive training and development in: presentation skills, relationship building, stakeholder management and delivering feedback, amongst other things. Graduates will gain huge amounts of knowledge through on the job learning, as well as through the extensive mentoring and support they’ll receive whilst on the scheme.

How do I keep in touch once I've got the job?

Our talent team manage a graduate and intern Facebook page where you can drop us a message, see what current grads and interns are up too, and meet grads and interns from your year.

We'll keep in touch with you about your first placement, starting location, company news, as well as giving you the opportunity to ask questions and start building relationships early with the existing grad and intern community.

We also run an annual summer event for all our new grads and interns, so you'll be able to start building your network and get to know your colleagues in person before you start.

We also post on twitter so check us out at #VMEarlyCareers for the latest goings on! 

What will my first rotation be?

2 months prior to your start date, we'll confirm your starting location, and your first placement should be confirmed at least 1 month before you start. Your first manager will give you a call about a week before you start to talk through your role and what you’ll be doing. If you have any questions before then, all you need to do is get in touch with the early careers team.

Where am I going to be based?

Dependent on your scheme choice, you may be based at one location for the duration of the scheme or at a variety of locations. We'll inform you of your starting location around 2 months in advance of your start date. Check out the individual scheme overview page, as we list locations that you're likely to be based in here. 

Can you help me find a place to live?

Our existing grads and interns can provide advice on how they found somewhere to live. We're a friendly bunch and you only need to ask via our Facebook group. 

I'm excited to join - how long do I wait until I start?

We can't wait for you to join either! Our interns will start on July 16th 2018, and our graduates will start on September 10th 2018!

When do I get paid? And when do I get my fabulous welcome aboard bonus?

You will receive your first salary payment on the 26th of the month you start. Your welcome aboard bonus will be paid on this date too (for interns this will be in month 2).

When can I start to take advantage of all the amazing benefits on offer?

We have a wide range of benefits, and some are available throughout the year. There are some specific benefits which you need to sign up to within the first month of joining, if you want them. For a list of our benefits check out the benefits section here.

Will I get a laptop and mobile phone?

The equipment you get depends on your scheme and the type of work you are doing. You’re likely to get both, but we’ll provide this information just before you start.