Joining Virgin Media’s Analyst Graduate Scheme

I’m writing this more than 7 weeks into my role as an Analysis Graduate, and honestly I don’t know where the time has gone. I remember applying for the job like it was a couple of months ago, when in reality it was really over a year ago!

Having studied Statistics at university and doing a placement year in an analytical role, I knew I wanted to go into a role that involved working with numbers. However, finance didn’t seem right for me, nor did accountancy, banking or insurance. But the Analyst scheme at Virgin Media seemed more than right – working with lots of data, improving my commercial awareness, learning statistical techniques and working alongside great people at a great company. So I applied immediately. I filled out an application form and sent it along with my CV, then a couple of weeks later I was invited to complete a video interview. After this came a short phone interview, followed by an assessment centre. The assessment centre was unlike any I’d been to before – it was actually FUN! This just further showed me how much I wanted to work for VM, and I was beyond ecstatic when I was offered a place on the graduate scheme 2 days later.

Fast forward 7 months and I was at the induction for the new graduates. This was a great 2 day event with good food and even better company, in the form of other new grads, speakers, and other VM employees. Then I had my first day in the office, which was still just as fun thanks to my lovely team! The people really do help to make the business – everyone is open, social and friendly. It’s just as easy to chat to the other grads as it is to someone who you bump into in the kitchen area.

I am based in Hook for my first placement, working in Customer Experience. There are many exciting changes going on within the team, so it’s a really interesting time for me to be joining. As we deal with the Net Promotor Score (which is essentially a numerical measurement of customer satisfaction), there is data galore! So far in my role, I’ve vastly improved my Excel skills, and worked with statistical software package Minitab. I’ve got a better understanding of VM as a business and of the telecommunications sector. However, I’m still not up to speed on what all the acronyms mean!

I am very excited for what the next 10 months on this placement hold for me – working on my own insight project, working with statistical software packages SAS and Netezza, and developing transferrable skills that I can use on my next placement and in any other job role. If you want to work somewhere fun as well as develop yourself in more ways than one, then I highly recommend applying to work at VM!

Posted on by Gloria Nagawa