Technical Top Dogs

Think you could be a Virgin Media Technical Top Dog? One of these schemes might be for you if you really can’t live without technology, in fact you’d go so far as to say you’re a ‘Techie Whizz’, you just love taking things apart and learning how they work – more than that you love being out and about with other people and working hard to make their lives easier.

Check out the Virgin Media Apprenticeship Schemes for the Technical Top Dog in you, but if you think you might like something a little different do check out the other schemes we offer.

Customer In-Home Technician

ARE YOU A TECH HEAD LOOKING TO CONNECT PEOPLE?

Our Customer In-Home Technicians are the face of Virgin Media, visiting customers’ homes to install and repair our groundbreaking broadband, TV and home phone products

At Virgin Media, our customers expect to be dazzled! This Apprenticeship Scheme welcomes both women and men to join the frontline of one of the UK’s most forward-thinking and fun-loving companies. You’ll get the chance to travel across your region, visiting customers’ homes to install or fix their products and dazzle them with your enthusiasm.

All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

Our Customer In-Home Technicians connect our customers to everything that matters to them. You’ll be visiting their homes to install or repair our phone, TV and broadband products, offer advice and tips to get the most from our services, and leave them happy with our heartfelt service.

You’ll be taught how to run cables properly, measure and adjust signal levels, make and change connections, configure state-of-the-art equipment and give our customers the low down on how their services work.

At Virgin Media, you’ll be part of a growing business, we’ll keep growing by attracting, and keeping, customers with our sensational products, ultrafast speeds and heartfelt service.

How are you going to get there?

Ideally, you’ll be comfortable using cutting edge technology, enjoy solving problems (especially using your hands) and have a talent for talking to people – while a full driving license and head for heights would also be useful!

We do things a little differently here. And to make that happen our people need to be a little different too. Our people are super sharp and switched on. They are friendly, flexible and up for the challenge of satisfying our customers – that’s the deal here!

So, what can we do for you?

During the scheme, you’ll gain all the experience, understanding and exposure you’ll need to move onwards and upwards through our company – and we’ll pay you a decent salary with amazing benefits along the way!

We’re looking for tech savvy women and men who can shine a bright light on technical gremlins, while being a brand ambassador every time they deal with our customers.

In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us.

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 3 Unified Communications
Duration: 15 months
Locations available: Harlow
Requirements: Maths and English GSCEs (Grade C or above, Grade 4-9), Completion of Level 1 or 2 Functional Skills Exams (Maths, English Reading, English Writing and ICT) is required if not exempt, Full driving licence.
Salary: £16,000 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Customer In-Home Technicians, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Network Engineer

DO YOU HAVE THE CAPACITY TO HANDLE OUR NETWORK?

Network Engineers build and take care of the physical network of cabling and cabinets that carry our services from technical sites to customers’ homes…

As part of our Network Engineer Apprenticeship Scheme, we welcome both women and men to gain a complete understanding of our award-winning technical business practices – while making sure our valued customers are well taken care of.

You’ll get to travel around your local area and learn how to operate, programme and repair broadband cabinets – scaling networks up and down to meet the ever-changing needs of our customers.

At Virgin Media, all our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

With fantastic help from your scheme mentor and other workmates, you’ll learn how to provide cost effective ways to deliver for all sorts of award-winning network services – such as our ultrafast broadband and advanced TV products.

You’ll make sure that we make the most of our existing capacity, while helping manage the life cycle of the largest network in the UK and Europe. You’ll also be working closely with our Design, Build and Deploy teams to develop a Network Capacity Plan for the next 12-18 months.

And, there’s more – we’ll need you to check network capacity for business orders and provide costs – while constantly looking for ways to improve our performance.  Are you up for the challenge of being part of a 24 hour 7 day a week operation?

How are you going to get there?

You’ll need to have GCSEs in Maths and English (Grades C+/4-9) or equivalent – as well as a head for diagnostics and analysis that can help us prevent network problems like loss of connectivity, performance decline and network outages.

Some knowledge of networks and relevant technologies is welcome but not essential. We’re more interested in dynamic free-thinkers who can manage relationships and have the confidence to stand up to the status quo.

So, what can we do for you?

During the scheme, you’ll gain all the experience, understanding and exposure to our leading business practices that you’ll need to kick start a successful career – and we’ll pay you a decent salary with amazing benefits while we prepare your future!

In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us.

We are looking for motivated women and men who are ready to TURN IT ON by switching to us.

Join Virgin Media… Come and be a part of something special!

Apprenticeship: Level 3 Diploma in Professional Competence for IT & Telecoms Professionals
Duration: 24 months
Location: Leeds
Requirements: GCSE in Maths and English (Grade C or above, Grade 4-9). Valid UK Full Driving Licence.
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Network Engineers, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Civil Engineer

DO YOU WANT TO BUILD SOMETHING FOR THE FUTURE?

This is an exciting opportunity to play a key role in Virgin Media’s Project Lightning and learn what makes our network so special from the experts who shaped it!

Our Civil Engineering Apprenticeship Scheme welcomes both women and men to gain practical experience throughout our engineering operations. You’ll become our ‘go-to person’ for civil engineering issues across our groundbreaking business.

All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gathered transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

With heartfelt support from your scheme mentor and other workmates, you’ll learn all about design, technical specifications, health and safety, best practice techniques for ground works, and how to mediate a wide range of matters between various business divisions.

It’s a wonderful opportunity to play a key role in Project Lightning, which is devoted to expanding our super-charged network to reach more homes and businesses across the country.

You will also be acting as the main support network for our grounds work staff, helping supervise and co-ordinate a range of build and projects on site. And, you’ll gain hands-on understanding of associated street works and communications industry legislation.

How are you going to get there?

Passion and determination are essential, especially as this scheme can last up to 36 months! You’ll also need to be super organised, self-motivated and pro-active – with a full driving license to travel between sites.

We’ll expect you to have at least five GCSEs, including Maths (Grade B), English and Science (Grades C+/4-9) or equivalent, although we’re just as interested in what makes people want to join one of the UK’s most forward thinking and fun-loving companies.

So, what can we do for you?

With us making the biggest investment (£3bn) in the UK’s digital infrastructure for over a decade, this is an exciting time to be joining Virgin Media.

During our award-winning schemes, you’ll gain all the experience and exposure to our leading business practices that you’ll need to kick start an exciting career at Virgin Media – and we’ll pay you a decent salary with amazing benefits too!

At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging women as much as men to come and hone their technical skills with us.

We are looking for talented people with an interest in build works, a caring affection for health and safety, and a creative and curious mind that a devil for the small details.

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 3
Duration: 36 months
Location: Nottingham
Requirements: 5 GCSEs, including Maths (Grade B), English and Science (Grade C or above, Grade 4-9) or equivalent. Full driving license.
Salary: £17,500 (£20,000 Brentford only) + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Civil Engineers, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Provisioning Engineer

WILL CIRCUIT TRAINING GET YOUR CAREER IN SHAPE?

Provisioning Engineers design, plan and configure the telecommunications circuits of our ground-breaking network that serves Virgin Media Business (VMB) customers

Our Provisioning Engineer Apprenticeship Scheme welcomes both women and men to gain a complete understanding of our award-winning technical business practices – while making sure our valued customers are well catered for.

At Virgin Media, all our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

As a Provisioning Engineer, you’ll get fantastic guidance from your scheme mentor and other workmates. You’ll learn how to design and implement layer 2 and layer 3 IP VPN (Internet Protocol Virtual Private Network) solutions for customers ranging from small businesses to the government’s Public Services Network (PSN).

Our IP VPN services bring voice, data and video together on a single, private network that travels at ultra-fast speeds using our next generation fibre network – connecting our customers’ sites in all sorts of exciting ways.

Eventually, you’ll be able to configure large, complex layer 3 network changes as directed by our business customers. Working closely with our project coordinators and third-party vendors like BT and Vodafone, you will get the chance to build, provide and upgrade circuits on a variety of bearer types. And, you’ll also get to commission and provide our very own WDM and TDM platforms.

How are you going to get there?

You’ll need to be a master communicator with excellent customer service skills and an appreciation of the issues involved in a customer focused environment. We want you to take ownership of queries, escalate them when necessary, and come to swift resolutions that satisfy our customers.

As a technical role, you should have an A-level in a STEM* based subject and GCSEs in Maths and English (Grades C+/4-9) or equivalent. Specific technical qualifications, such as a National Diploma in electronics or telecommunications, and certified IT routing, switching and provisioning skills will also set you apart, but aren’t necessary.

So, what can we do for you?

During the scheme, you’ll gain all the experience, understanding and exposure to our leading business practices that you’ll need to kick start a successful provisioning career – and we’ll pay you a decent salary with amazing benefits while we prepare your future!

In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us.

We are looking for technically minded women and men with the personable skills to forge relationships with customers and colleagues – and the confidence to challenge the status quo to improve our performance.

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 4 Network Engineer
Duration: 24 months
Location: Peterborough
Contract: Permanent
Requirements: Educated to A-level or equivalent in STEM* based subject. GSCEs in Maths and English (Grade C or above, Grade 4-9)
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Provisioning Engineers, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Capacity Planner

ARE YOU READY TO MAKE BIG PLANS FOR THE FUTURE?

Virgin Media Capacity Planners design the network solutions that enable us to grow our industry leading network infrastructure

Our Capacity Planner Apprenticeship Scheme welcomes both women and men who share a passion for problem solving; typically using IT software to develop a variety of network solutions across our organisation.

You’ll be trained by your scheme mentor and other workmates to deliver cost effective and appropriately scaled network solutions to expand our network and move with the ever-changing needs of our business and customers.

All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

As part of the scheme you will be helping us develop the 12-18-month Network Capacity Plan. This will include looking at space and power at a site level, as well as working closely with our Design, Build and Deploy teams.

We’ll also need you to check capacity for business orders and provide costs, proactively identifying opportunities to optimise performance and capacity across the network.

How are you going to get there?

As a technical role, you’ll need to have an A-level in a STEM based subject and GCSEs in Maths and English (Grades C+/4-9) or equivalent. A general understanding of routed and switched networks would be useful (but don’t worry, we’ll teach you everything you need to know!).

Knowledge of techniques used in analysing, assessing and resolving complex technology problems would be welcome but are not deal breakers. We’re just as interested in what makes people want to join one of the UK’s most forward thinking and fun-loving companies, and your passion and determination will count for a lot.

You will be working with data a lot in your role, so confidence with MS Excel and Microsoft Office is highly desirable.

You’ll need to be relentless in your pursuit of results, able to work alone or as part of a team and constantly coming up with ways that will make our customers’ lives brighter, easier… and a bit more fun!

So, what can we do for you?

During our award-winning schemes, you’ll gain all the experience and exposure to our leading business practices that you’ll need to kick start an exciting career at Virgin Media – and we’ll pay you a decent salary with amazing benefits too!

In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us.

We’re looking for talented women and men who are technically minded, great communicators and have a head full of innovative ideas. Our network is fast, efficient and prepared for the future – and you could say the same about our planners!

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 4 Network Engineer
Duration: 24 months
Location: Reading
Requirements: A-level or equivalent in a STEM* subject.  GCSEs, including Maths and English (Grade C or above, Grade 4-9) or equivalent.
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Capacity Planners, but you can register your interest now for our 2020 intake..

Got more questions? Check these out…

Data Scientist

CAN WE COUNT ON YOU TO DELVE INTO OUR DATA?

Virgin Media Data Scientists makes sense of huge datasets to come up with creative insights that help us extract maximum value from our assets across the business

At Virgin Media, our Data Scientists play a leading role in deciphering Big Data across multiple platforms before delivering insight that helps make sure we’re getting the most from our business.

All our schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gathered transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

This is an exciting time to join our Data Scientist Apprenticeship Scheme. Virgin Media are currently making the largest investment in the UK’s digital infrastructure for over a decade – with a £3bn programme set to bring our groundbreaking network to 17m homes and businesses.

We’re looking for analytics enthusiasts to become part of our Data Insight Solutions and Consumer Analytics teams, which cover data research, data analysis, delivery and performance. You’ll be championing the application of data to influence our future business decisions and strategy.

Using your technical expertise, you’ll be translating consumer business challenges into analytics – creating propensity and segmentation models to find key insights – that can help solve everyday business problems. You’ll also need to be able to communicate your findings in a way that can be easily interpreted by some who may not be as smart as you!

And, you’ll develop your programming skills in various languages, including R, SQL and Python, to create and manage algorithms and complex optimisations that keep Virgin Media ahead of the pace.

How are you going to get there?

As a Level 7 Apprenticeship Scheme, you will need to be educated to degree level or above as well as being able to show you can apply advanced analytical and statistical methods in industry.

If you have a passion for making sense of complex data and can work as part of a team to develop imaginative insights, our Data Scientist Apprenticeship Scheme welcomes men and women to kickstart their careers at one of the UK’s most free-thinking and fun-loving companies.

So, what can we do for you?

During the Data Scientist Apprenticeship Scheme, you will have gathered all the experience and exposure to our award-winning business practices that you’ll need to forge a fantastic career in Data Analytics.

With heartfelt guidance from your scheme mentor and other workmates, we’ll transform you into analytics aficionado – driving our business forward, and earning a decent salary with some amazing benefits while you’re at it.

At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging women as much as men to come and hone their technical skills with us.

We’re looking for naturally curious, talented people who get a thrill from untangling data and delivering information that gets decisions made.

Join Virgin Media… Come and be a part of something special!

Apprenticeship: Level 7 Digital & Technology Solutions Specialist (integrated degree)
Duration: 24 months
Location: Hammersmith, Reading
Requirements: Minimum 2:1 Degree in either a Computer Science or Engineering discipline
Salary: £30,000 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Data Scientists, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Health & Safety – Zero Harm

DO YOU WANT TO MAKE THE WORLD A SAFER PLACE?

Our Health and Safety Advisors are responsible for creating Virgin Media’s world-class safety culture – making sure our people stay in shape and out of harm’s way!

At Virgin Media, we like to take care of our people – that includes our employees, contractors, visitors and customers ­– to make sure they return home safe and sound every night!

As part of our Health and Safety Apprenticeship Scheme, we welcome both women and men to learn how to assist, advise and teach our safety values at every level of the business.

All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

Virgin Media directly employs around 14,000 people and we want them all to feel in safe hands when they’re with us!

That’s why we’ve developed a safety-first culture that puts our ‘Zero Harm’ agenda into practice across the entire organisation and our wider contract partner base. You’ll be working closely with others to share safety issues and workstream – while making sure we’re sticking to legal and ethical requirements.

With fantastic help from your scheme mentor and other workmates, you’ll be shown how to deliver workshops, provide day-to-day support for our teams and partners, investigate accidents, monitor our performance and come up with new ways to keep our people away from danger.

How are you going to get there?

A safety-first attitude and determination to see your training through are equally as important as academic qualifications – although you will need at least five, including Maths (Grade B), English and Science (Grade C or above, Grade 4-9) or equivalent.

A caring mentor and other workmates will guide you through the scheme, offering advice and helping develop your organisational, communication and people skills.  Eventually, you’ll lead our Zero Harm agenda, working closely with senior colleagues to make sure its principles are followed and coming up with ways to improve our safety culture in the future.

You may also be asked to work across a geographical area, travelling within your region and occasionally beyond to share lessons learnt and provide practical Occupational Health and Safety support and compliance.

So, what can we do for you?

We’re looking for talented men and women who can make our world a safer place. In return, you’ll gain first-hand experience, exposure to our leading business practices and a decent salary and amazing benefits while you’re at it!

In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us.

We are looking for safety conscious women and men who are master communicators and have a head full of innovative ideas to help make our workplace a safer environment for all.

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 3 Health and Safety
Duration: 24 months
Requirements: 5 GCSEs, including Maths (Grade B), English and Science (Grade C or above, Grade 4-9) or equivalent.
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Health & Safety Advisors, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Network Planner

IT PAYS TO PLAN AHEAD FOR YOUR FUTURE

Our Network Planners take care of the planning and design of all elements across our groundbreaking Virgin Media Business Network

At Virgin Media, our Network Planners are responsible for keeping our special network ahead of the game – they liaise with internal departments and our valued business customers to make sure their needs are met.

All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gathered transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

Our Network Planner Apprenticeship Scheme is a fantastic opportunity for both women and men to kickstart their careers with one of the UK’s most forward-thinking and fun-loving companies.

With the heartfelt guidance of your scheme mentor and other workmates, you’ll learn how to produce detailed, accurate and efficient plans to get our leading services out to customers. You’ll also find out how to put together all the required drawings and information that our contract partners need to get the job done!

As well as discussing our customers’ needs – by visiting their premises and arranging surveys to make sure they get what they want, when they need it – you’ll also be working closely with our internal teams, providing information that will help us do business better.

Ensuring design documents are planned to specification, handling multiple customer orders, controlling costs and coming up with new ways of making our customers’ lives easier are also hallmarks of a successful Network Planner.

How are you going to get there?

Our Network Planner role does involve understanding detailed technical specifications. A Level 2 diploma in a related field (IT, Telecoms, Electrics) or previous experience working with HFC or Fibre Networks would be a bonus, but not essential.

As a technical role, you will need to have five GSCEs, including Maths, English and Science (Grade C or above, Grade 4-9). But we’re just as interested in women and men who share a passion for planning and are willing to learn!

If you are a devil for detail, able to use multiple systems and hell bent on providing heavenly customer service that’s on time and on budget, then this role is tailormade for you!

So, what can we do for you?

During the scheme, you’ll gain all the experience, understanding and exposure you’ll need to move onwards and upwards into more senior roles – and we’ll pay you a decent salary with amazing benefits along the way!

At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging women as much as men to come and hone their technical skills with us.

We are looking for talented people who are technically astute, can take ownership of network solutions from beginning to end and are fully focused on making our customers happy.

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 3 Diploma in Professional Competence for IT & Telecoms Professionals
Duration: 24 months
Location: Manchester, Bradford, Bristol, East Anglia, Reading
Requirements: 5 GSCEs, including Maths, English and Science (Grade C or above, Grade 4-9). Completion of Level 2 Functional Skills exams also required unless exempt.
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Network Planners, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Business Planner

ARE YOU READY TO MAKE PLANS TO BUILD YOUR FUTURE?

Virgin Media Business Planners design and help develop solutions that make sure our leading network infrastructure stays ahead of the game

As one of three main customer facing roles within Virgin Media Business (VMB), our Business Planner Apprenticeship Scheme encourages both women and men to gain a complete understanding of our award-winning business practices – while making sure our customers are cared for.

All of our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

A Business Planner is an integral role that’s essentially the link between the design and build of our network solutions and their physical delivery to our valued customers.

With heartfelt guidance from your scheme mentor and other workmates, you’ll gain experience and exposure across our creative design and planning activities that incorporate telephone, data, digital TV and our super-fast broadband networks.

We want bright sparks who can take ownership of technical solutions from beginning to end; making sure our products are constructed and installed properly, meeting delivery dates – and making our VMB customers happy!

You’ll take part in planning the most efficient routes for our ground-breaking fibre network and developing Network Upgrades, including customised solutions, that need to be kept a constant eye on.

You’ll also need to be able to establish internal and external relationships, working closely with colleagues and our contract partners – using surveys and quality audits that we’ll train you to conduct – to make sure our performance never dips.

How are you going to get there?

We have 14 Business Planner Apprenticeship roles open to women and men who are comfortable with cutting edge technology, enjoy solving problems and have a talent for talking to people – while reflecting our forward-thinking and fun-loving brand.

As a technical role, you’ll need to have five GSCEs, including Maths, English and Science (Grade C or above, Grade 4-9). But, a willingness to learn and an affection for problem solving are more important than qualifications.

If you’re a master communicator with excellent customer service skills who can work as part of a supportive team to come up with exciting solutions, this is a fantastic opportunity to kickstart your career.

So, what can we do for you?

During the scheme, you’ll gain all the experience, understanding and exposure you’ll need to move onwards and upwards into more senior roles – and we’ll pay you a decent salary with amazing benefits along the way!

At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging women as much as men to come and hone their technical skills with us.

We are looking for talented people who get a thrill from untangling problems, putting smiles on customers’ faces and have a head full of innovative ideas to share.

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 3 Diploma in Professional Competence for IT & Telecoms Professionals
Duration: 24 months
Location: Flitwick, Gillingham, Lewisham, Manchester, Reading, Walthamstow
Requirements: 5 GSCEs, including Maths, English and Science (Grade C or above, Grade 4-9), Completion of Level 2 Functional Skills exams also required unless exempt.
Salary: £17,500 + salary progression based on performance + amazing benefits

*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines

We are now closed for applications for our 2019 intake of Business Planners, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Technical Sales Engineer

ARE YOU ‘THE BUSINESS’ WHEN IT COMES TO DESIGNING SOLUTIONS?

Virgin Media Technical Sales Engineers get to solve commercial queries that help make our business-to-business (B2B) customers’ lives easier

As part of our exciting Technical Sales Engineer Apprenticeship Scheme, we’re welcoming both women and men to become a link between the sales community and the rest of the Virgin Media Business (VMB) organisation – working closely with our Sales, Solution Architecture and Commercial teams.

You will be responsible for pro-actively handling the early engagement and dedicated technical support for a variety of sales opportunities.

At Virgin Media, all our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

With fantastic help from your scheme mentor and other workmates, you’ll be given the chance to develop your understanding of the business and our products, helping to shape solutions that seamlessly meet the needs of our VMB customers.

We’ll start you on simple accounts but soon you’ll be leading technical sales discussions, creating customer design documents and operational considerations, calculating costs, assessing risks and more to commercially transform our customers’ businesses.

You’ll also pro-actively handle early engagement and dedicated technical support for a variety of sales opportunities. And, we’ll also need you to support organisation-wide change initiatives and come up with ways to make our business better.

How are you going to get there?

We’ll expect you to have at least five GCSEs (Grades C+/4-9), including Maths and English or Functional Skills Level 2, although we’re just as interested in what makes people want to join one of the UK’s most forward thinking and fun-loving companies.

Having an ambitious nature combined with a curious and creative approach will help your cause. You’ll also need to have a passion for digital technology and technical applications and, most importantly, a laser-focused eye for detail.

So, what can we do for you?

During our award-winning schemes, you’ll gain all the experience and exposure to our leading business practices that you’ll need to kick start an exciting career at Virgin Media – and we’ll pay you a decent salary with amazing benefits too!

In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us.

We’re looking for talented individuals who understand business and digital technology, are devils for detail and always put our customers first!

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 3 IT Technical Sales
Duration:  12 months
Location: Manchester
Requirements: 5 GCSEs, including Maths (Grade B), English and Science (Grade C or above, Grade 4-9) or equivalent.
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Technical Sales Engineers, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Business Engineer

DO YOU HAVE A BRAIN FOR BUSINESS?

Our Business Engineers look after our B2B customers, providing the latest digital services so that their businesses can grow with the times

You don’t need to be a detective to figure out that that Virgin Media Business is the B2B arm of our brand – providing our groundbreaking products and services to companies of all shapes and sizes.

We have over 2,500 people dedicated to our business customers alone. If you’re interested in providing companies with first-class connectivity and cutting-edge solutions then we have just the scheme for you…

Let’s talk about what you’ll be doing…

Unlike our network engineers, who spend most of their time out and about, our Business Engineers deal with customers from the comfort of our stylish offices across the country.

Our Business Engineer Apprenticeship Scheme will introduce you to several key areas such as Strategy, Commercial, Customer Operations, Marketing and Sales. With the help of your scheme mentor and other workmates, you’ll learn about every step of our customers’ end-to-end experience.

At Virgin Media Business, we want our customers to receive the best support they need to drive growth. You’ll need to be able to solve their problems, help their businesses get bigger – and convince them to make us their preferred partner!

At Virgin Media, all of our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.

How are you going to get there?

As a technical role, you’ll need to have an A-level in a STEM based subject and GCSEs in Maths and English (Grades C+/4-9) – as well as some commercial knowhow and the confidence to challenge the status quo.

We work in an energetically-paced digital marketplace where projects can change direction with the click of a mouse. So, our apprentices need to be able to move with the times – even if they don’t have all the answers at hand.

Having excellent communication and presentation skills are equally essential. And, with nationwide placements, you’ll need to flexible about where you work.

So, what can we do for you?

By the time we’ve finished with you, you’ll be able to take care of customer relations, understand all of the products and services that we offer, and the changing needs of our business customers.

In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce – and that’s why we’re encouraging men and women to hone their business skills with us.

We are looking for motivated men and women who are natural all-rounders with bright business minds, and the coolness to handle a customer-facing role. If that sounds like some of you… come and be a part of special with Virgin Media!

Apprenticeship: Level 4 Network Engineer
Duration: 24 months
Location: Nationwide
Requirements: Educated to A-level or equivalent in STEM based subject.  GSCEs in Maths and English (Grade C or above, Grade 4-9)
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Business Engineers, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…

Software Developer

DO YOU HAVE WHAT IT TECHS TO DEVELOP OUR BUSINESS?

It’s all about making sure our cutting-edge network continues to break new ground for our Software Developers – developing tools that help us make the best decisions

At Virgin Media, our Software Developers get to develop and maintain a collection of software solutions that we use to simulate and forecast customer demand for our cutting-edge networks and let us know when any upgrades are needed.

All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gathered transferable skills that are sought after elsewhere.

Let’s talk about what you’ll be doing…

As part of our Software Developer Apprenticeship Scheme, we’ll train you to understand what our customers want, develop appropriate software solutions and test them until we get the results we want.

With excellent guidance from your scheme mentor and other supportive workmates, you’ll grow a deeper understanding of our network and data, and get the opportunity to delve into all sorts of development related activities including building and testing code across the front end, business logic and database layers. You’ll do this whilst working with a wide range of exciting development technologies and applications.

We’ll also ask you to gather user requirements and present software functionality to key stakeholders – and be able to communicate to an audience who may not share the same technical expertise that you will have gained from us.

How are you going to get there?

We’re particularly interested in who you are and why you want to join one of the UK’s most free thinking and fun loving companies. Although, as a technical role you will need to have at least one A level or equivalent in a STEM* based subject.

And, while it’s not a deal breaker, some programming skills (OOP) especially in .NET, C# and SQL, a general knowledge of routed and switched networks and the techniques used to analyse, assess and resolve complex technology challenges would grab our attention.

We want people who are willing to take ownership of their development, who have a head full of innovative ideas and the entrepreneurial drive to make them happen – to make our customers’ lives easier, brighter and more fun!

So, what can we do for you?

During the scheme, you’ll gain all the experience, understanding and exposure you’ll need to move onwards and upwards as far as your enthusiasm will take you – and we’ll pay you a decent salary with amazing benefits along the way!

At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re actively encouraging women as much as men to come and hone their technical skills with us.

We’re looking for tech savvy women and men who are comfortable working alongside our talented Network Capacity team within a ‘continuous improvement’ culture that extends to enhancing both our customers’ experience and our company’s growth.

Join Virgin Media… Come and be a part of something special!

(*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)

Apprenticeship: Level 4 Software Developer
Duration: 18 months
Location: Reading
Requirements: 5 GSCEs, including Maths, English and Science (Grade C or above, Grade 4-9). A level in a STEM subject. Completion of Level 2 Functional Skills exams also required unless exempt
Salary: £17,500 + salary progression based on performance + amazing benefits

We are now closed for applications for our 2019 intake of Software Developers, but you can register your interest now for our 2020 intake.

Got more questions? Check these out…