Apprentices

Find out all you need to know about the apprenticeships currently on offer at Virgin Media below. We are always looking to expand our apprenticeship schemes and are currently in the process of scoping out new apprenticeships in Telesales, Analyst, Marketing and Business Engineering disciplines!

If you can’t quite find what you are looking for at the moment, make sure you register your interest so we can give you a shout when the perfect apprenticeship opens up for you!

Register your interest

Service & Install Field Technician

Intermediate OR Advanced Apprenticeships in ICT

Install/Service technicians are the face of Virgin Media, working each day in customers’ homes to install and repair our TV, Broadband and home phone products.

  • Duration: 12 Months
  • Salary: £12,500 + opportunity for pay uplift based on performance + amazing benefits!
  • Location: National
  • Requirements: Math’s and English GCSE’s preferred but not essential. Completion of Level 1 or level 2 Functional Skills Exams (Maths, English Reading, English Writing and ICT) is required if not exempt.
  • Day to Day: Working from your own company van you will visit our customers’ homes to provide and maintain their services. Tasks can include running cables, measuring and adjusting signal levels, making and changing connections, configuring equipment and customer education about how the services work.

Check out what our current apprentice Scott and post programme apprentice Tashan are up to now!

Network Field Engineer Apprenticeship

Advanced OR Higher Apprenticeships in ICT

Network Engineers build and maintain the physical network of cabling and cabinets that carry our services from our technical sites to our customers’ homes.

  • Duration: 24 Months
  • Salary: £17,500 + opportunity for pay uplift based on performance + amazing benefits!
  • Location: National
  • Requirements: Minimum of three GCSE’s grades A-C in Maths, English and a science subject.*A-Levels are desirable for those wishing to apply for a Higher Apprenticeship Programme. Completion of Level 2 Functional Skills Exams (Maths, English Reading, English Writing and ICT) is required if not exempt.
  • Day to Day: Network Engineers work from their own company vans to build and repair the Virgin Media infrastructure ranging from our transmission hubs to the cabinets in the street. We are expanding our network rapidly across the UK and other duties such as reactive and pro-active maintenance are always ongoing to keep the daddy of all networks in tip-top shape!

Data Engineer

Higher Apprenticeship in ICT

Data engineers provide, configure and maintain the hardware used to create high-speed fibre connectivity.

  • Duration: 24 Months
  • Salary: £17,500 + opportunity for pay uplift based on performance + amazing benefits!
  • Location: National 
  • Requirements: Minimum of Two A-Levels in STEM based subjects (Science, Technology, English & Maths) or verified equivalent qualifications.
  • Day to Day: Data engineers travel to our customers sites to install and repair high-speed fibre connections to our business customers.

Technical Support Analyst

Advanced Apprenticeship in ICT

Our support analysts provide technical support to our business engineers and customers.

  • Duration: 18 Months
  • Salary: £17,500 + opportunity for pay uplift based on performance + amazing benefits!
  • Location: Peterborough  
  • Requirements: Minimum of three GCSE’s grades A-C in Maths, English and a science subject. Completion of Level 1 or level 2 Functional Skills Exams (Maths, English Reading, English Writing and ICT) is required if not exempt.
  • Day to Day: A support analyst uses Virgin Media’s IT systems to help find solutions to technical problems experienced by both our customers and our field based business engineers when onsite at customer premises.

Check out what our current apprentices Emily and Ryan are up to!

Planning Apprentice

Advanced Apprenticeships in ICT

Virgin Media planners design the network solutions that enable us to grow our industry leading network infrastructure.

  • Duration: 18 OR 24 Months
  • Salary: £17,500 + opportunity for pay uplift based on performance + amazing benefits!
  • Location: National
  • Requirements: Minimum of three GCSE’s grades A-C in Maths, English and a science subject. *A-Levels are desirable for those wishing to apply for a Higher Apprenticeship Programme. Completion of Level 2 Functional Skills Exams (Maths, English Reading, English Writing and ICT) is required if not exempt.
  • Day to Day: Virgin Media has various planning apprentice opportunities. Most are office based roles working with IT software to design and build network solutions for our customers. Some roles do require site visits before and during the planning stage. Please refer to the job role requirements for specific information.

Check out what our current apprentices Lucy and Ryan are up to now!

Head-end Engineer

Higher Apprenticeship in ICT

Our Head-end engineers monitor and maintain the transmitted content onto our superfast network.

  • Duration: 24 Months
  • Salary: £17,500 + opportunity for pay uplift based on performance + amazing benefits!
  • Location: National 
  • Requirements: Minimum of Two A-Levels in preferably STEM based subjects (Science, Technology, English & Maths) or verified equivalent qualifications.
  • Day to Day: Virgin Media has over 50 Head-end sites where our Head-end engineers work to ensure the integrity of the content that we transmit over the network to our customers. This is predominantly an office based engineering role but some travel is required to visit other head-ends and remote hub sites.

Digital Provisioning Degree Apprentice

Our Provisioning staff work with large business contracts to supply ultra-secure services over our superfast network

  • Duration: 36 Months
  • Salary: £19,000 + opportunity for pay uplift based on performance + amazing benefits!
  • Location: Peterborough  
  • Requirements: Minimum of Three A-Levels in preferably STEM based subjects (Science, Technology, English & Maths) or verified equivalent qualifications.*Please note training is provided in partnership with Aston University.

Procurement Advanced Apprenticeship

Procurement staff help source and negotiate our purchasing contracts.

  • Duration: 18 Months
  • Salary: £17,500 + opportunity for pay uplift based on performance + amazing benefits!     
  • Location: Hook
  • Requirements: Minimum of three GCSE’s grades A-C in Maths, English and a science subject. Completion of Level 1 or level 2 Functional Skills Exams (Maths, English Reading, English Writing and ICT) is required if not exempt.
  • Day to Day: Virgin Media procurement works hard to ensure the business  gets value for money and is focused on avoiding costly duplication when sourcing and purchasing the large volumes of materials and resource needed to run our operations.