Security Checks

We’ve passed your details on to Security Watchdog* (our security partner) who’ll get cracking with the screening process; this includes a basic criminality and credit check.

*If you haven’t received an email about this, and it wasn’t referenced in your offer email, it probably means you don’t need to do these checks for the role you’re doing.


What can I expect?

You’ll get an email from [email protected] if you need these checks. Once you access the portal, you’ll need to upload any documents you’ve been asked to share.

The checks vary depending on your new role. We’ll ask you to complete a digital declaration of consent, which will outline what we’ll check and the data protection provisions in place.

Some of the typical things Security Watchdog might check for us include:

  • Financial probity (covering three years)
  • Any criminal records via Disclosure & Barring Service or Disclosure Scotland (if based there)
  • Professional training/memberships

What documents should I share?

You’ll find everything you need to know about which documents are acceptable evidence for Security Watchdog’s checks using the link below.

Or feel free to get in touch with Security Watchdog on 01420 593830 and ask to speak to someone in the Virgin Media O2 team.


If you don’t provide acceptable documentation for right to work purposes, then we will not be able to progress your offer. It is also really important that you submit anything security watchdog requests from you.

Take a closer look at what documents are needed

Jump to the next bit

If you’ve finished with the security details, take a look at the next section to find out all you need to know about getting paid.

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