Call Centre – Customer Services

We hope this page provides you with lots of hints and tips for your upcoming interview. However should you have any questions, or wish to speak to us, please register for our upcoming chat events.

It’s a challenging time right now, but Virgin Media is rising to that challenge.

Despite the ongoing Coronavirus pandemic, we’re committed to keeping the nation connected at a time when we need it the most.

Our customers still need our support. That’s why we need you.

We’re working day and night to keep the country connected whilst adhering to the government guidelines. Our services are more vital than ever before and as a result, our frontline agents have been classed as key workers and our centres remain open. However, our ambition is to provide the ability for as many employees as possible to work from home in order to create flexibility to react to the changing situation.


We’ve put together a set of information which we hope will help you shine in the video interviewing process – it’s your chance to help us build connections that really matter.