Articles

Moving from the RAF to Field Technician

Posted on by Donna Gregson
Hi Donna, Great to meet you! Tell us, what’s being a Field Technician all about? We go to people’s homes and install TV, broadband and phone services, or we’re looking for faults and solving technical problems for our customers. Had you done anything like that before? I was in the RAF for 23 years, so I already had a background in comms and IT. I saw an advert for this role on a military jobs …

Changing my career from Leisure to Telecoms!

Posted on by Phillipa Howells
What’s being a Field Technician all about? In a nutshell, we go to people’s homes and fix faults or install Virgin Media products. We build a rapport with the customer and do our best to make us a brand they can recommend. Had you done anything like this before? My previous jobs were nothing like this, I used to work in the leisure industry. I wasn’t happy where I was, I didn’t feel like it …

5 ways to support the trans community 

Posted on by Vic Whitehouse
At Virgin Media, we want everyone regardless of their gender identity to feel they are included and have a greater sense of belong-ing. Did you know transgender hate crimes have rise by 81% in the UK – shocking right? Today is Trans Day of Remembrance where vigils are held across the world to remember those who have lost their lives as a result of hate crime. By being an ally and using more inclusive language …

I am Keisha Meek; believe me, you’re not alone

Posted on by Keisha Meek
I am Keisha Meek and I am 27 years old. I’m a PMO Support here at Virgin Media. I felt inspired to share my story after seeing so many of our people come forward to bravely share theirs. My journey started when I was 11 years old when I got my first period. I would get horrific pain and have to take days off school. 10 years ago, the doctors told me they thought I …

I am Laura Leathwood; Out, and proud to be

Posted on by Laura Leathwood
Hi, I’m Laura, a Customer Sales Advisor based in Sheffield and have worked for Virgin Media for eight and a half years. This Inclusion Week is focused on Everyday Inclusion, the importance of feeling that you belong and identity. My identity is a massive part of my life. I only came out just over two years ago. There wasn’t any particular reason as to why, I just hadn’t explored my other options before. I love …