Articles

Monika Nowak-Toporowicz, Chief Technology Information Officer

Posted on by Virgin Media
Can you tell us about your role? I’m one of four Chief Technology Information Officers in the T&I organisation. I cover Slovakia and Poland. I manage about 300 people; about 10% of the team are women. My goal is that 30% of the team are women in the future – but I’m a realist. What is your background? When I was younger I wanted to be a psychologist. I studied biology and chemistry at school, …

Maria Thompson, Field Service Technician

Posted on by Virgin Media
Can you tell us about your role? I’m a Field Service Technician. My job is to create memorable experiences for our customers in the Plymouth area – whether that’s fixing a fault on their broadband, telephone or TV, or installing a new service. And what does an average day look like for you? I start each day by logging into my phone to look at my list of jobs and check the customers’ inventory and …

Sue Steggles-Cole, Head of Build Wales & South West

Posted on by Virgin Media
Can you tell us about your role? I’m Virgin Media’s first and only female Head of Build for Wales and the South West and manage a team of about 25 engineers. Put simply, we dig up streets to put in broadband for our customers. However, often the reality is much more complicated and requires lots of news ideas and forward thinking. It’s a bit like playing with Lego everyday but on a larger scale and …

The Wright Stuff: 15 Years with Virgin Media

Posted on by Susan Wright
Hi Susan, you’re a Field Sales Manager – what does that entail? I look after a team of 23 people who spend their time on the streets of the UK, selling our products and services to customers in their homes. My role is to coach and motivate them so they have the best knowledge and tools to deliver great results. I’m also out there doing the same day-to-day role as my team as this is …

Field Sales Round Table

Posted on by
We sat down with three Field Sales Advisors to talk about life on the road with Virgin Media. It went a little something like this… Cat, Emma, Georgia – welcome! You’re all Field Sales Advisors, so tell me – what’s the best thing about the job? Cat: It’s the rush of closing a sale. That feeling of your work paying off is the most satisfying thing for me. Georgia: I’d say the best thing is …