Today may be known as blue Monday, but it’s red up in here. I’ve always been told that if you’re not happy about something, change it.
If getting up this morning and heading into work felt like your worst nightmare, I think it’s time you changed your situation. Don’t worry, I’ve got you covered.
Here are our latest Hot Jobs:
In this role you will be a key member of the Employee Services team, feeding into and working side by side with the VM Global HRIS implementation team. You will be responsible for the change strategy for Employee Services, and the plan that supports a culture that is fully aligned to our values that will ultimately deliver the Liberty Global (LG) and Virgin Media (VM) purpose and vision for the new HR System.
This is an exciting time to join Virgin Media as a Senior Insight Developer within the Insight team, Field Operations. Reporting into the Insight Development Manager you’ll be a part of a fast moving development team where you will be responsible for maintaining existing reporting and data processes as well as delivering new insight to meet business requirements.
In this role you will be responsible for managing a portfolio of partners with the objective of ensuring all services provided by our partners are fit-for-purpose and underpin the customer solution – in-line with ITIL best practice where appropriate.
Working within our WiFi division, you will be responsible for arranging and performing the wide range of tests required for successful delivery of a continuing series of programmes and projects being handled by Virgin Media Business WiFi. The role primarily includes; but it is not limited to quality assurance activities such as test planning, test bed design, test execution and test management.
In this role you will lead and drive improvements across our customer portfolio in order to increase the Virgin Media Business Net Promoter Score (NPS) therefore strengthening customer loyalty and recommendation.
We currently have an exciting new opportunity here at Virgin Media Business for an Operations Experience Manager to join our team. In this diverse role you will deliver our detailed customer experience roadmap in order to drive growth, reduce churn and improve efficiencies. You will lead, manage and motivate a quality team in order to maximise Customer Experience, improve NPS and drive right first time resolution.
Your role will be to provide outstanding technical pre-sales support into target accounts, being the expert lead for Virgin WiFi in major opportunities, presenting and establishing contact with influencers and decision makers.
As a Retail Store Manager, you will be responsible for delivering exceptional results by producing a local strategic plan ensuring all opportunities for growth are identified and maximised; by developing and guiding your team to ensure engagement, cooperation and team spirit, and by delivering and maintaining the highest possible retail operations standards.
You will be responsible for executing the store sales plan on a day-to-day basis, driving the achievement of sales targets and a range of other KPIs through highly effective sales floor management. This role has a core sales focus to exceed the store performance plan by developing and motivating the store sales team, leading from the front and providing the highest professional standards of competency, drive and determination.