Articles

The Wright Stuff: 15 Years with Virgin Media

Posted on by Susan Wright
Hi Susan, you’re a Field Sales Manager – what does that entail? I look after a team of 23 people who spend their time on the streets of the UK, selling our products and services to customers in their homes. My role is to coach and motivate them so they have the best knowledge and tools to deliver great results. I’m also out there doing the same day-to-day role as my team as this is …

Field Sales Round Table

Posted on by
We sat down with three Field Sales Advisors to talk about life on the road with Virgin Media. It went a little something like this… Cat, Emma, Georgia – welcome! You’re all Field Sales Advisors, so tell me – what’s the best thing about the job? Cat: It’s the rush of closing a sale. That feeling of your work paying off is the most satisfying thing for me. Georgia: I’d say the best thing is …

Shaping the future

Posted on by Learning and Development
In order to successful shape the future, we need to shape the learning. Mix ‘n’ Match Learning Every course has a certain set of objectives – things a learner should be able to do after completing the programme. At the moment, all learners are expected to sit through the same course, but in the future, we reckon that everyone’s journey will be very different. Using a combination of learning tools and solutions, learners will be …

The future of mentoring

Posted on by Learning and Development
Mentoring will be big, even bigger than it is already. In the next 5-10 years, we think learners will have so much independence in their learning process that mentoring will become a large part of their success. Mentors – skilled individuals who have gained experience in a particular field – will provide an extra, real-world resource to support formal learning and help learners reach their goals. Mentoring presents a great opportunity for learners to focus …

Extended Reality

Posted on by Learning and Development
As technology becomes more readily affordable in the mass market, many types of immersive technology or Extended reality (XR) are becoming available. Extended reality includes things like Augmented reality, Virtual reality, and Mixed reality. Extended reality is no longer just a CGI effect we see in movies; it’s a real thing and all three will become commonplace in learning in the next 5-10 years. Just in case you’re not familiar with all these ‘reality’ technologies, …