Solution Architect


Time Type

Full time


Competitive Salary


Amazing Benefits

Close Date


Area of Business



Birmingham - Eagle Court Coventry Road

Job ID 00019787

About the role

About the role

Our Solution Design team is looking for an experienced Solution Architect to join Virgin Media Business. If successful in your application, you will be working as part of the team responsible for developing end-to-end technical solutions for our largest and most complex sales opportunities.

Managing activities as a key stakeholder, you will act as the lead for the design and cost production for the customer’s technical requirements. The Solutions Architect will support the Sales and Sales Engineering teams, and in some instances be directly customer facing.

As our environment continues to evolve you will also support the growth of the team, our processes and our designs by ensuring feedback is both provided and acted upon, and to drive through any process improvements to conclusion.

What will you be accountable for?

  • Lead the technical solution on behalf of our customers, documenting and agreeing customer designs and process considerations, collating costs and assessing the technical risk on a per project basis. This may also involve supporting product management, engaging with vendors and supporting with business-wide change initiatives as required.

  • Produce the most cost effective and commercially competitive solutions, and own applicable cost models for the end to end solution, actively engaging with the wider VM group and/or partners.

  • Developing and documenting the solution design and drawing on relevant resources from around the business where required to deliver the customer’s requirements.

  • Liaising with all relevant supplier groups and partners to gain full sign off from a technical and operational signoff perspective.

  • Acting as a point of contact during delivery if any installation changes to the design or clarifications are required and responding to these in a timely manner.

The must have’s

  • Knowledge and proven track record of developing multi-technology, managed service solutions in large or complex deal scenarios.

  • Knowledge and experience of networking technologies, which will include, but will not be limited to; WAN (inc SD-WAN, MPLS), LAN, Data (L1/L2/L3), Information Security, Firewalls, Routing, Switching, as well as Optical and Ethernet networking.

  • Strong experience in a customer facing, Pre Sales environment is essential.

  • Knowledge of the telecommunications market.

  • Full Driving Licence, with a flexible attitude to travel that may be required.

What’s in it for you?

In return for all of your hard work, we’re committed to creating and growing amazing careers and working environments for our people. We believe that through our diverse and talented workforce, we have a culture where everyone can truly belong. It’s about bringing your whole self, proudly, every day and changing the world one step at a time.

We also offer a range of generous benefits that reward and motivate you to constantly strive to achieve. A knock out pension, flexible working culture and an ethos that centres around the value of team play – to name a few.

The next steps

Once you’ve shared your application with us, we’ll take a look as soon as we can. You’ll hear from us either way, and if we think you’re skills are a great match for the role, we’ll give you a call to learn a bit more about you and bring your CV to life.

From there, we’ll explain what you can expect next and keep you up to date through the rest of the process. We’re always on hand to make sure that you have the info that you need!

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