Press Office Manager


Time Type

Full time


Competitive Salary


Amazing Benefits

Close Date


Area of Business

Corporate Affairs


Hammersmith - Griffin House Hammersmith Road

Job ID 00024651

About the role

We are growing our Corporate Affairs team and are now on the lookout for a Press Office Manager to join us. This role will support all press office and issues management activity for both Virgin Media and O2, including identifying issues and areas to proactively campaign on to improve and protect the reputation of Virgin Media O2.

So that's what you'll get up to, but what about us?

Well, we're super proud of our history, helping communities to stay connected with oodles of top-notch products and services. We offer the full works – broadband, TV, mobile and landline – equipping our customers out with the very latest tech. 

But it's not just what we do, but why we do it that really matters.

We’re on a mission to upgrade the UK and  become the most recommended brand by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive. For us, it's critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this.

Tell me more, tell me more…

You’ll join our small team, working as the first point of call for media enquiries and managing a busy press office for both Virgin Media and O2. From managing media enquiries to planning announcements, tracking and evaluating media coverage through to spotting potential issues, you’ll get stuck into helping communicate everything we do as a business. 

When you spot risks or issues you’ll work to tackle them and help deliver proactive corporate communications campaigns to protect our reputation. 
You’ll build and maintain strong media relationships, particularly among technology, consumer and personal finance journalists, and will play an important role in helping the team prepare for and handle major incidents, crises and corporate announcements.

So who are we looking for?

A proactive individual with an inquisitive attitude who can think on their feet and see roadblocks ahead. You’ll be keen to learn, will enjoy investigating and unpicking issues always thinking two moves ahead. You’ll be organised, thrive when working under pressure and love getting under the skin of potential risks and issues. Oh, and you’ll be an excellent communicator and a people person, too. 

The must haves:

•    Excellent communications skills – both written and oral
•    Solid understanding of the UK media landscape gained through proven Media Relations/PR experience
•    Ability to showcase strong communications judgement and issues handling skills
•    Demonstrable experience working in a busy press office 

Other stuff we're looking for:

•    Strong relationship building and networking skills
•    Excellent organisational skills to help formalise and embed processes
•    A team player willing to roll their sleeves up and get stuck in

What's in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards, and tools - all crafted to help you to prioritise what really matters.

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes more normal again. We're always reviewing our approach to enable you to find a great work-life balance.

If you go on to be successful in your application, some of the many benefits include:

•    25 days' annual leave, plus UK bank holidays.
•    A defined contribution pension scheme, run by Fidelity, matched up to 10%.
•    Access to wellbeing and mental health benefits such as the Unmind App, personal medical cover, and critical illness cover.
•    The option to buy and sell up to 5 days leave, to suit your personal needs.
•    Fantastic colleauges and career opportunities.

Next Steps

If you think you've got some incredible skills to offer us, and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you!

Once you've applied the next steps of the process, if successful, are likely to include an initial chat with a dedicated recruiter, followed by an interview with the hiring manager.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.

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