Digital Product Analyst


Time Type

Full time


Competitive Salary


Amazing Benefits

Close Date


Area of Business

Data Insight & Analytics


Birmingham - Eagle Court Coventry Road

Job ID 00022473

About the role

Digital Product Analyst

The advanced analytics and data science function is on a mission to create digital products that our customers love. Within that, our product analytics team is very hands-on and strategic, with lots of scope to make an impact. Your analysis and recommendations will directly support product decisions, commercial decisions, and business strategy. 

We have opening for three vacancies, which will involve working with multiple stakeholders across our digital product teams.

So that's what we're after, but what makes us special?

The telecommunications industry in its current form is pretty uninspiring. But we’re fixated on mixing that up. Our aim is to leave the pack far behind, by delivering some of those once-in-a-lifetime, rocket-to-the-stars ideas that turn the industry and customer expectations on their heads.

And why do we do it? Well, we make no secret of the fact, we want to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our forward-thinking people have a working environment in which they can truly belong and thrive. For us, it's critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this.

Tell me more, tell me more…

In role, you'll proactively use BigQuery to detect product opportunities, problems and experiment ideas. Additionally - not only will you be required to explore the data - we expect you to provide insights and recommendations to the product organisation. You will be comfortable working across multiple data sets, and be keen to explore how we can best support our product colleagues to understand our products and their users’ behaviors. 

The must haves:

  • Relevant experience in an analytical role, ideally within a tech company or consultancy

  • Advanced SQL skills essential

  • Data visualization experience, ideally using Tableau or similar

  • Logical analytical problem solver with great attention to detail

  • Proactive self-starter who is curious about how to get the most from our data

  • Ability to confidently engage their peers and stakeholders

Other stuff we're looking for:

  • Experience analyzing A/B tests

  • Google BigQuery experience

  • Reasonable statistical literacy

  • Some experience in using R or Python for data analysis

  • Experience using GitHub and Jira in a collaborative environment

What's in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. 

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance. 

If you go on to be successful in your application, some of the many benefits include: 

  • 25 days' annual leave, plus UK bank holidays. 

  • A defined contribution pension scheme, run by Fidelity, matched up to 10%. 

  • Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover. 

  • Season ticket loans

  • Your birthday off every year, to treat yourself. 

  • The option to buy and sell up to 5 days leave, to suit your personal needs. 

Next steps

If you think you've got some amazing skills to offer us, and Virgin Media feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful, are likely to include a two-stage interview process including technical and competency assessments.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family. 

Job Location

Explore more

Connect to better