Commercial Manager - Commercial Design and Evolution


Time Type

Full time


Competitive Salary


Amazing Benefits

Close Date


Area of Business

Commercial Management


Hammersmith - Griffin House Hammersmith Road

Job ID 00021979

About the role

Commercial Manager - Commercial Design and Evolution

Hammersmith, London

You'll play a vital role in the design and evolution of our Commercial Portfolio (the way we package, and what we sell). Our team’s vision is to continuously improve this portfolio, so we can meet the needs of our customers - now and in the future. We create the commercial constructs that determine how we trade with our customers and then work cross-functionally with Product and Change teams to maximise our combined knowledge to best effect. 

So that's what we're after, but what makes us special? 

The telecommunications industry in its current form is pretty uninspiring. But we’re fixated on mixing that up. Our aim is to leave the pack far behind, by delivering some of those once-in-a-lifetime, rocket-to-the-stars ideas that turn the industry and customer expectations on their heads. 

And why do we do it? Well, we make no secret of the fact, we want to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive. For us, it's critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this. 

Tell me more, tell me more…

Our commercial function acts as the architect of our revenue growth in the consumer division through proposition development and design, base management, acquisition/in-life trading, pricing and forecasting. The team works cross-functionally to lead process design, creating our portfolio of profit-maximising products and packages. This leads to growth in operating cash flow, increases our net promoter score and optimises return on investment. 

The must haves:

  • Demonstrable analytical skills, and an understanding of financial performance

  • Experience working in a commercial function, or as part of an analytics function which focuses on trading performance

  • Experience in partnering with the product teams and the wider Commercial teams to help build a future roadmap of propositions.

Other stuff we're looking for:

  • Proactivity, positivity and ambition. You should have a strong team play mentality – if we win as a team, we win as individuals too.

  • Comfortable in the face of ambiguity and continuous change. 

  • The ability to identify gaps in the product roadmap, that could result in future commercial risk.

  • Experience in performing commercial viability assessments.

What's in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. 

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance. 

If you go on to be successful in your application, some of the many benefits include: 

  • 25 days' annual leave, plus UK bank holidays. 

  • A defined contribution pension scheme, run by Fidelity, matched up to 10%. 

  • An annual bonus of up to 15%, based on company performance

  • Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover. 

  • Your birthday off every year, to treat yourself. 

  • The option to buy and sell up to 5 days leave, to suit your personal needs. 

Next steps

If you think you've got some amazing skills to offer us, and Virgin Media feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful, are likely to include a two-stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family. 

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