Commercial Executive - Mobile TradingLondon
Time TypeFull time
Area of BusinessCommercial Management
LocationHammersmith - Griffin House Hammersmith Road
Job ID 00021966
About the role
Commercial Executive - Mobile Trading
To £44,000 per annum plus other excellent benefits
Working within the wider mobile trading team, the Commercial Executive role is key to driving performance, ensuring we meet and exceed our retention and growth goals. You'll influence and lead a number of stakeholders, ensuring our mobile base activities deliver in line with critical metrics. You’ll be responsible for owning our SIM upgrade strategy, running base mobile go-to-market activity and collaborating with operational channels to drive performance.
So that's what we're after, but what makes us special?
The telecommunications industry in its current form is pretty uninspiring. But we’re fixated on mixing that up. Our aim is to leave the pack far behind, by delivering some of those once-in-a-lifetime, rocket-to-the-stars ideas that turn the industry and customer expectations on their heads.
And why do we do it? Well, we make no secret of the fact, we want to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive. For us, it's critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this.
Tell me more, tell me more…
You’re top priority is the make sure we do the right things for our customers. That will mean growing value through marketing, considering SIM offers and driving discount management. You’ll take insight from the feedback of our front-line teams and use it to take action. It’s an exciting time to join Virgin Media as we launch new propositions, deliver 5G managing multiple mobile network operator partnerships and continue to grow the UK’s largest converged customer base.
The must haves:
Experience working in a commercial function
Advanced Excel skills
Proven experience of working in a cross functional way, with multiple stakeholders to engage.
Proven examples of where you've personally resolved complex problems, which have lead to successful outcomes
Other stuff we're looking for:
Proactivity, positivity and ambition. You should have a strong team play mentality – if we win as a team, we win as individuals too
Strong analytical ability - the skills to take data and turn it into an actionable insight
Strong commercial acumen.
What's in it for you?
We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.
All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.
If you go on to be successful in your application, some of the many benefits include:
25 days' annual leave, plus UK bank holidays.
A defined contribution pension scheme, run by Fidelity, matched up to 10%
Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover
Season ticket loans
Your birthday off every year, to treat yourself
The option to buy and sell up to 5 days' leave, to suit your personal needs.
If you think you've got some amazing skills to offer us, and Virgin Media feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful, are likely to include a two-stage interview process, including case study assessment.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family.