Our Values

A job with Virgin Media is no ordinary job

Being part of a Virgin company means we don’t just want to be proud of what we do, we also want to celebrate how we do it.

That’s why we all share a set of values, the same values shared by everyone in every Virgin company, to help guide us.

To give you a helping hand, we’ve used our values to describe what working for Virgin Media will give you, and what we’ll ask for in return.

If they strike a chord, then we want to hear from you…

Virgin Media Insatiable
Virgin Media Heartfelt

Insatiable Curiosity

We’re always restless, always curious. We want to know what makes people tick and constantly ask ‘what if?’ and ‘why the hell not?’

Give your all

You’re not a settler. You’ll question the norm. And you’ll jump at the chance to try new ways of doing things better – for your customers, your colleagues and the business.

Get it all

We’ll ask you what you want, because we’ll always want to know what makes you tick. And we’ll give you everything you need to keep on being your best, and better.

Heartfelt Service

We give heartfelt service. Our people are warm, honest and authentic. Everything we do says ‘we give a damn’.

Give your all

Whatever you’re doing or saying, your customers and colleagues will know that it’s honest, authentic and heartfelt. Everything you do says you give a damn.

Get it all

We’ll show you that we care about you too. We’ll always be up-front, and respect who you are and what you do.

Virgin Media Delightfully Surprising
Virgin Media Red Hot

Delightfully Surprising

We like to surprise and make people smile. We want to defy expectations, coming up with fresh ways of doing things and delivering those memorable little touches.

Give your all

You like to make people smile. So you’ll go above and beyond to defy expectations – to surprise and delight, and make sure everyone remembers the things you do.

Get it all

You’ll enjoy a working environment that never gets stale. And it’s the little touches that count – from all the benefits and rewards you’d expect – to a few nice surprises that you wouldn’t.

Red Hot!

We create red hot brand experiences. Irresistible and sensational services sealed with great value and fabulous quality.

Give your all

Quality is everything. Whatever your role, you’ll do it in sizzling style and provide a sensational service for customers and colleagues.

Get it all

Whether it’s the people, the place, or professional and personal development prospects that get you all fired up, we’ll give you a red hot career experience.

Virgin Media Smrat
Virgin Media Straight Up

Smart Disruption

We love to outsmart the competition. Challenging the status quo we sidestep predictable thinking to punch above our weight.

Give your all

Of course you’ll always do what we expect from you. But we’ll love it when you challenge too. Because when you’re thinking differently, you give us the edge we need to outsmart the competition.

Get it all

We’ll keep you on your toes. In a good way. We’ll challenge, inspire and empower you to punch above your weight.

Straight Up

We play it straight. Honest and decent, we want to do the right thing for the customer and believe that what is good for profit can be good for people and the world we live in.

Give your all

Straight up, honest and decent, you’ll always do the right thing – by your customers, your colleagues and the business.

Get it all

We’ll always do the right thing by you. So you’ll always know what we expect from you, and what you can expect in return.