Our Purpose & Values

Building connections that really matter

Here at Virgin Media we don’t just want to be proud of what we do, we also want to celebrate how we do it. That’s why we are dedicated to building connections that really matter.

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Whether it’s connecting millions of homes and businesses, building tomorrow’s communities or creating jobs and transforming lives by boosting infrastructure and the economy across the UK and Ireland.

That’s just what Virgin Media is all about.

We want to empower our people to feel valued, unstoppable, limitless and inspired. Helping build meaningful connections that give you a sense of belonging that will change your life for the better.

That’s why we created our Purpose and Values to not only guide us but to also represent who we are and what we want to achieve.

To find out more about each of our values just click on the icons below:

Insatiable Curiosity

Adventurous and inventive, we never stop questioning. Always asking “What if?” and “Why not?” to make sure we aren’t missing a trick

Delightfully Surprising

We look for unexpected ways to delight. We love connecting with people, and believe that thoughtful little touches add up to a big difference

Heartfelt Service

If it matters to you, then it really matters to us. Warm, inclusive and down to earth, we care about our customers and each other

Smart Disruption

We’re not afraid to go our own way, to challenge the rules and swerve the norms to find new and exciting ways to punch above our weight

Red Hot Relevance!

We’re spirited, brave and progressive, standing out in a world of same-same

Straight Up

Honest, decent and straight-talking, we stickup for what’s right – and hold our hands up if we get it wrong