Data Protection and Privacy Advisor

Birmingham

Location: Birmingham

Support

Role: Data Protection & Privacy Advisor

Location: Hook

This is an exciting time to join Virgin Media as a Data Protection & Privacy Advisor You will assist and support with Privacy compliance within Virgin Media. With appropriate training and studying this role offers the opportunity to progress.

So why Virgin Media? We are delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a huge programme to extend our ultrafast broadband network and brilliant Virgin TV to 17 million homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.
Your duties will be wide ranging, but ultimately you will be responsible for:

* Carrying out initial project reviews using the Privacy Impact Assessment process including advising project teams to ensure regulatory compliance is incorporated into plans at an early stage;
* Liaising with internal project stakeholders throughout projects to ensure compliance
* Assist with investigating and developing defence responses to ICO complaints and information requests in the required timeframe
* Assist with responding to customer complaints that have a privacy basis
* Provide first line privacy support to internal customers and recognising when an issue needs to be escalated to a senior team colleague
* Support the HoD and Manager with the other DPA Programs (awareness, risk management, monitoring, etc.)
Everyone in our Group Risk team has a proactive approach to work, with a keen eye for detail and the ability to deliver to deadlines. If you join us as a Data Protection & Privacy Advisor we would want you to have:
* Educated to degree level, preferably in an academic subject;
* Preference for Privacy Certified individuals (IAPP, PC.pd, etc.);.
* Knowledge of ICO Guidelines, DPA rules and PECR rules;
* Ability to work alone and as part of a team which may be geographically diverse;
* Experience within consumer facing high data volume environment;
* Proven experience in dealing with internal and external customers;
* Previous relevant compliance experience is desirable
Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products ad Virgin brands!

Come and be a part of something special. Join us!

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