Desk Based Sales Specialist


Location: Manchester


An exciting opportunity to join one of our dynamic desk based sales teams here at Virgin Media, working within our Public Sector and Enterprise teams! Utilising your exceptional account management skills and proactive sales activity, your role will be to profitably retain, develop and grow a defined portfolio of existing Public Sector customer accounts against aggressive market competition, maximising the Virgin Media Business story.

So what are we looking for?

* Up sells to all prospects
* Responds to enquiries passed through to the department on leads
* Makes and answers all calls in a professional and knowledgeable manner
* Takes responsibility for ensuring that accurate product information is provided to customers at all times
* Completes sale on initial call whenever possible
* Generates leads and appointments for Field Sales in both Enterprise and Public Sector.
* Works on tactical and focused campaigns, to uncover opportunity and where necessary working with the marketing / campaign teams whilst ensuring
correct reporting lines are followed.
* Responsible for qualification of Inbound Marketing Driven Calls which will contribute to a departmental target.
* Achieve an Outbound sales target to contribute to an overall department booked Inbound target.
* Achieve all KPI’s relevant to the role.

Join and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you. We’re a great place to work - and we offer impressive benefits too. Get ready for a generous holiday allowance, contributory pension and, of course, discounts on our fantastic mobile, broadband and cable.

Are you ready to turn it on?