Senior Insight Analyst

London - West

Location: Hammersmith


Senior Insight Analyst

London, Hammersmith - W6 8BS

£45k per annum & benefits

We are looking for talented analysts who are looking to take their career to the next level in a collaborative and fun working environment. If you have a passion for deriving insight from data, then this is the role for you.

This is an exciting time to join Virgin Media’s customer insight and analytics function as you will be getting involved in managing a portfolio of activities that provide analytical solution designs and insights in support of various functional departments.
Virgin Media is delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a £3bn programme to extend our ultrafast broadband network and brilliant Virgin TV to 17 million homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.

Principle Responsibilities

* Our goal is to build a strategy to attract new valuable customers to Virgin Media. We are involved in key projects across the business, such as expanding the Virgin network which uses models to drive the decision, and optimising the marketing strategy
* Being able to model behaviour of potential customers, and using test and learn analysis to drive insight into the business
* Taking the lead on projects, co-ordinating and combining insight from multiple functions to provide clear analytical solutions
* Apply comprehensive knowledge and understanding of concepts, techniques and procedures of a variety of statistical techniques to produce insight
* Driving improvements in the analytical best practice
* Working with the wider team, you’ll help translate technical, data-centric information in to user-friendly, easy to digest information
* Work with a variety of data providers, vendors and agencies
Skills and Competencies Required
* Advanced analytical skills
* Use of SQL, SAS, R and/or other software such as SPSS in performing analysis. We use SAS and R primarily, but if you have one tool of choice over others then please don’t let this put you off - we can show you how to use other
* Excellent understanding of the application of analytical techniques such as linear and logistic regression, among others
* Numerate, data-focussed degree
* Excellent technical and innovation skills with good business/marketing understanding to exploit them
* You’ll be a strong communicator, with a great ability to develop strong relationships with colleagues and other departments
* Intimately familiar with a broad range of analytical approaches, and research techniques and tools to generate data-derived insight
Required Critical behaviours
* Able to manage situations of complexity with positive outcomes
* Familiarity with emerging technologies and its impact on analytics and user behaviour
* Ability to clearly communicate actionable insights and complex findings
* Proven experience of working across multiple disciplines with competing priorities
We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products ad Virgin brands!

We embody the principles of what it is like to be part of the Virgin family. We are a collaborative bunch, and like to be a place where ideas and new ways of working can be forged.

Come and be a part of something special. Join us!