Residential Field Technician - Central London KC

London

Location: London

Consumer

Salary: £28,000 OTE plus amazing benefits

YOU’LL KEEP OUR CUSTOMERS HAPPY
PRODUCT INSTALLING & REPAIRING NINJA

Residential Field Technician - Central London
£28,000 OTE plus amazing benefits

3 week rotational shift pattern, 37.5 hours a week comprising of X3 10hr shifts and X1 7.5hr shift.

Our customers expect to be dazzled. Whether it’s TV, mobile, home phone or super-fast broadband services across the UK, at Virgin Media we’re 110% focused on making their lives easier, richer and a little bit more fun.

It’s doing things different. It’s changing the game. And to make that happen our people need to be a little bit different too. Forget about pen pushers and clock watchers. Our people are super sharp and switched on. Flexible, friendly, and up for any challenge. So if you join us as a Residential Field Technician, get ready for something new.

Providing an amazing service to our customers - that’s the deal here. You’ll do this by installing and repairing our products, educating and advising them on how to get the very best performance from those products. Oh, and making sure everything’s working as it should be! Put simply, you’ll go the extra mile to truly reflect the Virgin Media brand in every customer interaction while driving business growth at the same time.

To be a success, you’ll need to have gained experience within the telecoms, IT or electrical industry, within a customer-facing role. Ideally, you’ll have experience of safe working at heights and be comfortable with the use of hand and power tools, competent using test equipment, logical when it comes to diagnostics, and very familiar with the use of technology like smartphones, tablets and PC’s, as well as know how to use common windows-based programs. And, if you have great communications skills, a proactive and flexible approach and a full driving licence, you’re probably just the person we need.

Join, and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you. We’re a great place to work - and we offer impressive benefits too. Get ready for a generous holiday allowance of 25 days per year, rising to 28 days after five years service (including your birthday off!), performance related bonus of up to £5k per year, contributory pension scheme, and, of course, discounts on our fantastic mobile, broadband and cable products, as well as entry into our Virgin Tribe community (discounts across all of the Virgin Company products and services).

Ready to TURN IT ON?