Commercial Manager – Trading Pricing & Propositions

London - West

Location: Hammersmith


This is an exciting time to join Virgin Media as a Commercial Manager! Reporting to the Senior Commercial Manager you will be responsible for supporting the management of mobile pricing and trading propositions, and will help define, execute, review and refine all mobile tariff and handset pricing for customers, in line with our overall commercial plan across acquisition and retention.

In addition, you will be accountable for the commercial aspects of our customer propositions, ensuring compliance with VMB’s commercial strategy and governance rules and processes.
Your duties will be wide ranging, but will include:

* Support the delivery of the trading plan for pricing and props on a rolling 12 month period, helping to to align plans across Acquisition, Retention, Mobile Delivery, Finance and Sales
* Manage a framework for assessing pricing decisions based on latest wholesale rates for both usage and devices to ensure that Virgin Media’s position in the market aligns with commercial terms.
* Help sustain a PIR process to manage the accuracy of performance linked to suggested pricing with close alignment and management of stakeholders across Acquisition and Retention teams required.
* Utilise Market Insight and Analysis resource to inform and amend our approach to pricing with an ability to quickly assimilate data and make a decision on trading changes at short notice.
* Maintain and build upon the relationship between the Trading Team and Mobile Finance with responsibility for business casing of tariffing and trading proposition changes.
* Sustain pricing elasticity models with Finance and Marketing Analysis to support ongoing decisions on pricing changes and trading propositions to optimise VM investment decisions.
* Work alongside the proposition team on long-term projects, inputting into pricing plans, applying learnings from trading decisions.
* Help input into revised investment decisions that affect trading, with confidence in recommending the approach for multi-million GBP trading decisions to support company budget.
So what are we looking for?
* Demonstrable qualities that reflect Virgin Media’s culture and promotes bravery, simplified solutions, optimism, zest, risk taking and connection across team, department and business.
* Empathetic, approachable, and fair in dealings with colleagues at all levels - demonstrates a strong team mentality and able to build and maintain open and honest communication at all levels.
* Strong commercial acumen and detailed understanding of the industry and key issues affecting our business.
* Adept at operating in ambiguity and stepping outside the status quo with bold and original ideas that create growth.
* Ability to see beyond the task to the overall purpose and engage people around a strategy, creating an energising and rewarding environment to work in.
* Ability to exercise judgement to make timely and sound decisions regarding highly complex and broad scope issues as they relate to both people and the business.
* An individual committed to self-development ideally with experience of working within a Commercial Mobile or Telco Business.