P2P Quality & Performance Manager

West Yorkshire

Location: Bradford

Support

Salary: Competitive + amazing benefits + bonus

With market-leading operations in 14 countries serving over 27 million customers and generating revenue over $19 billion, Liberty Global, the parent company of Virgin Media, is the world’s largest international TV and broadband company. In addition, we currently serve 11 million mobile subscribers and offer Wi-Fi access across over 7 million access points.
As the P2P Quality & Performance Manager you will be responsible for monitoring the performance and responsibilities of our offshore shared service centre's. You will be going through the wealth of data at our finger tips to ensure performance is at the right levels and you will be coordinating regular reviews of the SSC output along with gathering feedback from the business to try to drive improvements. The quality part of the job title is focussed on developing and rolling out a new Audit and Controls framework for our Accounts Payable team. For this you will need to liaise with internal/external audit, resolve deficiencies identified during internal audits and document our controls framework.
To be successful in this role you will need to have some strong Accounts Payable experience, being able to demonstrate previous working relationships with internal/external audit teams. You will also need very strong analytical skills to analyse the data and the main tool you’ll be using to do this will be Microsoft Excel, so intermediate/advanced Excel skills are a must. Usually the type of person who would hit the ground running in this role will have managed AP teams before or done a similar position previously. Personality wise, you will need to be as comfortable analysing data, getting into the detail as you are going to supplier review meetings highlighting areas of improvements and challenging performance.
Join and you’ll be part of the Virgin Media/Liberty Global family. You can trust us to do the right thing by you. We’re a great place to work - and we offer impressive benefits too. Get ready for a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts on our fantastic mobile, broadband and cable.
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Come and be a part of something special. Join us!