Senior Commercial Manager - Pricing, Propositions and Base

London - West

Location: Hammersmith


Senior Commercial Manager - Pricing, Propositions and Base

Hammersmith - W6 8BS

£Competitive salary + 15% bonus & fantastic benefits

This is an exciting time to join Virgin Media as a Senior Commercial Manager - Pricing and Base Strategy. You will be a commercially minded individual to lead on Virgin Media pricing and customer base strategy.

So why Virgin Media? We are delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a programme to extend our ultrafast broadband network and brilliant Virgin TV to millions of homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.

You’ll develop and implement changes to Virgin Media’s portfolio of propositions, for new and existing cable customers, to maximise revenue and profitability essential to Virgin Media financial and customer targets. You’ll be responsible for managing the end to end development of propositions across the core Cable portfolio with additional focus on Entertainment and ancillary charges.

It’s a great role with ownership and autonomy; you’ll formulate and enhance projects with research and extensive data analysis and develop robust business cases, working with Finance, Customer Journey, Sales and Marketing as well as the wider Commercial team.

Essential knowledge and experience:
* You’re an experienced commercial or propositions manager, with end to end customer management experience
* You’re analytical and financial savvy, able to evaluate numbers and details to make robust and commercially valid decisions.
* Outstanding stakeholder management skills with the ability to be engaging and influential with Head of Departments and Directors
* Tenacious and resilient; you persevere, drive and deliver outcomes, set and manage expectations. But you’re equally flexible and versatile, can adapt your thinking and see beyond the ordinary
* Prior cable, telecoms, Pay TV or mobile experience is an advantage, or at the very least a strong awareness of the industry and the key issues that affect our business
* Strong of Excel and PowerPoint as a means to communicate your ideas to different audiences

Key tasks:
* Leading the development and implementation changes to Virgin Media’s Cable portfolio, helping to define how Virgin Media’s products should be packaged and sold to both new and existing customers
* Particular focus on the Entertainment elements of Virgin Media’s portfolio
* Ownership of business cases and working closely with our colleagues in Finance to ensure we implement activities that maximise revenue generation and profitability
* Stakeholder management to ensure senior engagement and alignment from across the business
* Working closely with Marketing, Customer Journey, Sales and Contact Centre team
* Following trends in the market to ensure Virgin Media maintains its competitiveness

Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too. Get ready for a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts on our fantastic mobile, broadband and digital entertainment.

We embody the principles of what it is like to be part of the Virgin family. We are a collaborative bunch, and like to be a place where ideas and new ways of working can be forged.

Come and be a part of something special. Join us!