Learning Consultant


Location: Manchester


Salary: Competitive salary + bonus + excellent benefits

Learning Consultant

Location: Key VM Operational Site (e.g. Hook, Hammersmith)

Competitive salary + bonus + excellent benefits

This is an exciting time to join Virgin Media as a Learning Consultant. Critical to the success of our Academies, Virgin Media (VM) Learning Consultants ensure the standard programmes are of the right standard, delivered in the right way, support our learning strategy and have the impact desired across the business, they are at the heart of what we do in L&D.
Reporting into the relevant divisional Academy Lead, the role will have a broad focus across the following core areas: Learning Design, Curriculum & Programme Management, Learning Delivery (Facilitation), Digital Learning, and Induction. Subsequently, your duties will be wide ranging, but ultimately you will be responsible for:

* Supporting the roll out and development of core programmes and catalogue items as part of VMs Management and Personal & Professional Development Academies.
* Working with a range of business stakeholders to understand the challenges they are facing and what developmental learning is required to support overcoming these.
* Building proposed solutions to developmental learning needs, ensuring the solution is rolled out effectively and, where possible, adding the solution to VM’s standard offerings.
* Ensuring the rolled out learning programmes are of the right standard, ensuring the fulfilment of ROI measures and goals.
* Supporting Academy Leads in creating centres of excellence for both Management and Personal/Professional Development, ensuring data is collated on performance and reporting back on continual improvement measures in order to meet KPI’s.
* Learning Design: Developing learning programmes across the Academy, whether that be Accredited Management Programmes or Structured Development Programmes aligned to key job families.
* Curriculum & Programme Management: Taking responsibility for the effectiveness and continuous improvement of digital and ILT curriculum and content within the Academy.
* Learning Delivery/Facilitation: Leading on the delivery of key programmes and workshops across the Academy, ensuring best in class delivery standards are maintained at all times in line with TAP methodology.
* Digital learning: Maintaining and update all learning associated with assigned programmes through our digital channels, whether that is iDiscover content or Ignite modules.
* Induction: Ensuring VM’s corporate induction plan and strategy is fully implemented and embedded within all VM employees initial induction into the organisation.
Everyone in our People Team has a proactive and collaborative approach to work, with a keen eye for detail and the ability to deliver to deadlines. Multi-skilled and versatile, our Learning Consultants truly are vital to the success of our Academies. To join this high performing team, we would want you to have:

* A background in learning consultancy, learning facilitation or learning management.
* Project/Programme management experience.
* A track record of developing and working to recognised frameworks and certifications.
* Impeccable delivery skills (minimum able to work to TAP standards).
* Strong stakeholder management skills with a proven track record of being able to influence the learning agenda across various levels.
* Intellectually robust with the ability to grasp complex ideas quickly.
* Experience working in a results and KPI driven environment, ability to demonstrate ROI of learning programmes.
* The ability to frequently travel to key Virgin Media sites (likely 2-3 days each week).
* Experience in digital space (development of digital learning, apps, programmes) - desirable but not essential.
So why Virgin Media? We are delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a huge programme to extend our ultrafast broadband network and brilliant Virgin TV to 17 million homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.
Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products ad Virgin brands!
Come and be a part of something special. Join us!