Data Insight Manager


Location: Hook


Salary: £50,000 to £60,000

Data Insight Manager

Hook, Hampshire RG27 9UP

£50,000 to £60,000 per annum + 15% bonus + other excellent benefits

This is an exciting time to join Virgin Media as a Data Insight Manager as you will play a major role in delivering the data and insight agenda to extract maximum business value from the multiple datasets across multiple platforms in VM using various BI tools. You will work as part of a high-performing data intelligence team, which has the remit to ensure maximum value is gained from its data assets across the business.

We are delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a £3bn programme to extend our ultrafast broadband network and brilliant Virgin TV to 17 million homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.

Role Purpose

The consumer insight & analytics area is a new organisation recently formed through the merging of a number of data-led teams. The core purpose of the function is to transform current capabilities to drive competitive advantage through performing deep analytics in order to provide actionable insight and cross-channel communications.
* Line manager for at least 2 FTEs whose roles are responsible for Data Research, Data Exploitation and Data Enrichment for the team
* Ownership of the roadmap for the data research strategy. This includes development of datasets to meet current and new business requirements, data discovery and data valuation of new data sources, use of analysis and statistical techniques to unearth data patterns
* Own ad-hoc analytical projects from end-to-end, including requirements gathering, scope definition and approach, data requirements specification, and presentation and communication of findings
* Developing opportunities to drive value from new datasets or commercialising data into a standalone revenue stream
* Identify relevant technology and tool trends to ensure best in class capabilities and techniques are made available to drive competitive advantage
* Collaborate with the technology division and partnerships with third parties to ensure world class deliveries and portals are available to business users

Key Accountabilities
* Help transform the data intelligence environment for Virgin Media Consumer Division through development of various analytical products
* Implement a data science mindset where the data importance or value is not constrained by end requirements
* Collaborate across the business to develop relationships with data partners to develop a holistic customer view

Knowledge, Experience and Skills
* 5+ years of delivering and designing data warehouses
* 3+ years providing analytical insights in a large organisation
* Expert in SQL with various examples of delivering major pieces of time bound analysis
* Working knowledge of data science platforms and their implementation
* Experience is leading a team to deliver meaning commercial insight
* Excellent stakeholder management and consultative skills. Proven experience of delivering to senior audiences but equally able to adapt style when required
* Expert understanding of big data and business intelligence best practice, tools, and understanding of latest industry techniques
* Degree level or equivalent, with a preference to post graduate qualifications, within numerical subjects.
* Experience in Netezza and Hadoop or equivalent environments

Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products and Virgin brands!

Full role profile and person specification available.

Come and be a part of something special. Join us!