Commercial Analysis Manager, Virgin Mobile


Location: Trowbridge


Commercial Analysis Manager, Virgin Mobile

Trowbridge, Wiltshire

£40,000 - £50,000 plus excellent benefits

We are looking for a talented, commercial analysis professional that is looking for a challenging role in a fast-moving, progressive working environment. If you have a passion for deriving insight from data then this is the role for you.

Virgin Media’s product and commercial function manages a large portfolio of activities that provides end to end responsibility for the commercial and operational performance of our products; plus their competitive positioning, delivery against consumer needs and future development.

The role

The position sits within the wider mobile trading team, and its objective is to fulfil the mobile commercial teams’ requests for insight and data in order to drive performance and to support the delivery of different projects.

Where necessary, insight may be required to produce forecasting models of business processes or propositions in order to support a variety of business cases.

On a day-to-day basis, there will be three core areas of responsibility:

* Forecasting, planning and analytics: producing data, insights and forecasts on an array of areas and metrics (e.g. volume, upgrades, revenue, churn, ARPU etc)
* Daily/weekly/monthly BAU: broadly, understanding the customer base. Tracking base movements and subsequent commercial impact; identification of opportunities and risks to current or future bases; analysis of process and production of actionable insight
* Ad hoc work: project support; product launch proposition insight; ad hoc reporting; tactical and strategic support to other business areas

Essential knowledge and experience
* An attitude that reflects Virgin Media’s culture and promotes creativity, optimism, zest and considered risk taking to deliver simple and credible solutions
* Outstanding stakeholder management skills showing empathy, approachability and a fair considered approach when dealing with colleges
* Strong analytical ability and able to take data and turn it into an actionable insight
* Strong commercial acumen and detailed understanding of the industry and key issues affecting the business
* Adept at operating in ambiguity and stepping outside the status quo and often the role profile
* Ability to see beyond the task and engage people around a strategy, creating an energising and rewarding environment to work in

Required technical knowledge
* Highly numerate, data-driven mind-set
* Advanced Excel; Strong SQL skills (Netezza, SQL Server)
* SAS/R-Studio experience preferable but not essesntial
* Experience of working within a commercial environment
* Track record of analysing data and actioning insight to create desirable outcomes

We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products ad Virgin brands!

We embody the principles of what it is like to be part of the Virgin family. We are a collaborative bunch, and like to be a place where ideas and new ways of working can be forged.

Come and be a part of something special. Join us!