A Few Months In As An Engineering Graduate

Posted on 30 November 2016 at 2:32 PM by Sophie Bannerman

I’m now two months into my first graduate rotation, and it has been an extremely busy and exciting few weeks. With the Engineering Graduate scheme, we are given the opportunity to attend a lot of training sessions and courses to develop both our soft skills as well as broaden our technical knowledge. A number of these sessions have been open to all Engineering Graduates and Interns which has given us the chance to integrate as a group and have more familiar faces around the office. This has b...

Life in the Real World, As an Analyst Graduate

Posted on 29 November 2016 at 5:18 PM by Holly Tibbles

I am now just finishing up my second month working for Virgin Media on the analyst scheme, after graduating from university only a few months ago. I didn’t really know what I wanted to do when I finished university, and after studying maths I had lots of different options - but none of them seemed right for me. When I found VMs analyst programme it just looked perfect for what I wanted! I work in the consumer analytics team looking at customer data and utilising it to better customer experie...

Visiting our Customer Contact Centre

Posted on 24 November 2016 at 9:52 AM by Zach Pressey

An important part of the internships that Virgin Media offer is the exposure that you gain to all the different areas of the company. Last week I was able to visit one of our customer contact centres in Manchester. Alongside a few of the other interns, I was introduced to various different departments in the office and was able to gain a better understanding of how these parts of the business are run. The first department that we visited was Mobile. A lot of these guys answer calls that cus...

Like Putting on an Old Pair of Comfy Trainers...

Posted on 24 November 2016 at 9:50 AM by Adam Lowes

Spending 12 months at Virgin Media just wasn’t enough for me, so I was quick to snap up the opportunity to return back to the business on the engineering graduate scheme.  My internship in Operations was certainly delightfully surprising, I was given proper responsibility from the off and the steep learning curve made sure I was kept on my toes. I can’t put my finger on my single favourite part of my internship but my top three are managing real projects which had added real value and had rea...

My Ride Out - A Day In The Field

Posted on 14 November 2016 at 11:03 AM by Emillie Hill

I turned up at 8am at the central Reading “red shed” – if you don’t know what this is it’s basically a big warehouse that stores all of the technical products engineers need (funnily enough it wasn’t big and red as I expected), ready to learn all about the world of service and install in the field. I was immediately greeted by Paul, the access manager, who gave me a high Vis and introduced me to Simon, the engineer that would be looking after me for the day! We started the day with some bas...